Cary Group has announced it will acquire Masterglass Windscreens Limited, which trades as Autoglazing, on 1st April 2025. Cary UK, who trade as National Windscreens in the UK, describe the acquisition of this Cambridge-based automotive glass speciali...
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This Saturday marks International Women’s Day (IWD) and we would like to celebrate some of the women who contribute towards our business. The team at National Windscreens is dedicated to providing opportunities to everyone in the company, regar...
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National Windscreens is continuously investing in a company-wide programme of sustainable digitalisation, resulting in significant carbon reduction across the business. Craig Gibson, sustainability and compliance manager at National Windscreens, is c...
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National Windscreens continues to expand its UK network with the opening of a purpose designed, 4,600 square feet fitting and calibration centre in Luton. The location has been strategically chosen in a densely populated area with high demand f...
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At the heart of our business is a commitment to delivering excellent customer service, and we are thrilled to share the improvement in our 2024 Net Promoter Score (NPS). NPS is a widely recognised metric in customer experience programs that measure c...
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National Windscreens continues to expand across the UK, recently opening two new branches in Canterbury and Lincoln. The new branches provide our teams with a great workspace, including larger workshop areas, enabling us to offer customers greater av...
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Earlier this year, National Windscreens conducted a thorough supplier assessment to identify the most suitable partner to support our future remote diagnostic needs. We met with and evaluated a range of providers, before ultimately selecting Core Dia...
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Cary UK, trading as National Windscreens, has announced the appointment of Stuart Boon as Managing Director, effective from 1st December 2024. Stuart joined National Windscreens from Pilkington earlier this year and is well positioned to lead its con...
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Today is International Men's Day (IMD), a day observed annually to recognise the positive value men bring to the world, their families, and their communities. It also aims to promote positive role models and raise awareness of men’s well-being....
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Ensuring our teams around the UK are up to date with the best possible health and safety guidance is a fundamental priority for our organisation. This is why we are delighted to report on our successful ‘Health & Safety Week’ last wee...
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On November 12th, we hosted our inaugural ‘Above and Beyond’ lunch, at the Crowne Plaza in Stratford Upon Avon. The event celebrated employees who have gone the extra mile in delivering exceptional service and embodying the company's valu...
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Female technicians from National Windscreens recently attended the Female Technician Summit 2024, a new initiative from Cary Group. The summit gathered female technicians from Sweden and the UK to share their experiences and discuss how we can attrac...
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National Windscreens has appointed Craig Gibson as its new Sustainability and Compliance Manager, highlighting the company’s dedication to sustainable operations. In his new role, Craig will lead the company's sustainability team, overseeing re...
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We are delighted to renew our sponsorship of Chesterfield Football Club for the 2024/25 season. We have been a sponsor of the Spireites since 1986 and proud to be supporting them after their recent success and promotion to the National League 2. Stua...
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National Windscreens is developing its fitting and calibration centre network across the UK, focusing on sustainability and enhancing the fitting centre experience. The business is planning to expand its locations over the coming years, a strate...
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National Windscreens has published its second annual Sustainability Report, outlining the detailed emission reporting and ambitious decarbonisation strategy that has set the standard in the UK aftermarket automotive glazing sector. The 2023 Sustainab...
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Suzie Fanning has been appointed to the regional sales team at National Windscreens with responsibility for Scotland and Carlisle. Suzie’s progress has been phenomenal since joining the business in 2018, where she started in administration befo...
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The recently opened National Windscreens fitting centre in Cardiff has taken windscreen repair and replacement to new heights, with purpose designed facilities for vehicles equipped with Advanced Driver Assistance Systems (ADAS) technology. Cyril Get...
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National Windscreens has promoted Mark MacKenzie to UK regional sales manager. As head of the regional team, Mark will take responsibility for local business, fleet and insurance broker accounts across the UK. Mark has worked for National Winds...
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A purpose-designed, 5,000sq ft vehicle glass fitting and calibration centre has been opened by National Windscreens at the Henley Industrial Park in Coventry. The new fitting centre is part of a UK-wide infrastructure development strategy designed to...
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National Windscreens recently attended the Window to the Future Cary Group conference in Dusseldorf. It was a chance for customers, insurers and suppliers to hear from leading experts regarding the future trends in vehicle glass, the ever-evolving sa...
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On 1st April, National Windscreens largest member, Cary Group, acquired 100% of Spire Windscreens Limited. Spire Windscreens is an existing member of National Windscreens and this move further consolidates the brand in the UK. Peter Watters, board me...
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Simon Hunt, commercial and service director, spoke with Modern Insurance Magazine about the influence of electric vehicles (EVs) on the market, the effects on the technicians and the customer. How is the proliferation of electric vehicles (EVs) impac...
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Today, the team at National Windscreens is celebrating International Women’s Day! Each year, March 8th gives us the opportunity to acknowledge and celebrate the incredible efforts of our female colleagues; contributions that improve the standar...
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We are delighted to announce a partnership with Workwear Express, one of the UK leading providers of workwear. The agreement delivers significant operational efficiencies and provides another step in reducing the impact of our supply chain on g...
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Cary Group, National Windscreens largest member, has finalised the purchase of J Huggins and Son Limited, 2nd largest member, consolidating 95% of National Windscreens fitting and calibration centres. In a move described as an important step in the c...
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Katy spoke to Automotive Glass Experts (AGE) about the opportunities she has taken at National Windscreens, the value of working across the business and the importance of asking questions. Becoming an Operations Specialist at National Windscreens is...
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Simon Hunt, commercial and services director at National Windscreens, recently spoke with Modern Insurance Magazine about talent, opportunities and the increasing influence of ADAS in windscreen repair and replacement. How are you nurturing Next Gen ...
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We were thrilled to be awarded Gold Prize at the 2023 Insurance Times Awards in the ‘Sustainability Initiative of the Year’ category! Peter Watters and Craig Gibson collected the prize on behalf of the business. The win was extra special ...
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Cary Group has signed an agreement to acquire 100% of J Huggins and Son Limited, the 2nd largest member of National Windscreens. The sale is expected to close in February 2024. This acquisition consolidates 95% of the National Windscreens fitting and...
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National Windscreens has released a Sustainability Report that confirms its achievement of carbon neutrality by compensation through carbon credits during 2022. The report documents its emissions across Scopes 1-3 in accordance with greenhouse gas pr...
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Ten technicians from across Sweden travelled to the UK to work in London for two weeks in a landmark exchange between National Windscreens and its largest member, Cary Group. The Swedish technicians worked at some of the highest volume fitting centre...
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We are delighted to have been shortlisted for the 2023 Insurance Times Awards in the’ Sustainability Initiative of the Year’ category. The winner will be revealed at the awards ceremony on the evening of Wednesday 6th December at Grosveno...
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Today, we are celebrating the progress of our sustainability programme; our continued efforts to reduce our environmental impact; and focussing on the ambitious targets we have set ourselves for further improvement. Sustainability is an integral part...
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National Windscreens is proud to be an editorial partner for a new book on King Charles, called ‘His Majesty at 75: The Leadership and Vision of King Charles III’, the launch is to take place on 14 November – The King’s 75th b...
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Happy International Women's Day! Today, we are celebrating the fantastic women who work for National Windscreens across the UK. From our technicians and managers to our customer service representatives; these women are integral to our success and pla...
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National Windscreens has appointed Craig Gibson as environmental, social and governance (ESG) manager. Craig takes responsibility for continued development of a global best practice sustainability strategy and its delivery in the day-to-day operation...
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We have new job opportunities for trainee technicians across the UK in 2023! Would you like to work at the cutting edge of vehicle technology? Do you take pride in your work and solving problems? If so, there are openings at National Windscreens fitt...
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National Windscreens is a founding member of Automotive Glass Experts, an organisation that is celebrating its 15th anniversary this month by rebranding from Automotive Glass Europe to represent the worldwide reach of the network. Keeping the same lo...
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At National Windscreens, we value team spirit and the willingness to communicate as critical aspects of creating a team that is relaxed and positive, able to provide the best windscreen repair and replacement service. November 2nd is National S...
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The evolution of training at National Windscreens has brought significant results according to NPS and Trustpilot customer reviews. The training team deliver intensive programmes to build a practical knowledge base before supporting the technicians w...
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Last week saw the launch day at the new National Windscreens site in Leicester with customers and connections shown around the training, research, fitting and calibration centre. The new multi-function site is vastly larger than the previous Leiceste...
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National Windscreens will open a new fitting and training centre in Leicester later this month, with an official open day on September 15 to show customers around. The opening of the research and training centre supports continual education of techni...
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National Windscreens will open a new fitting and calibration centre in Leicester on 15th August, maintaining the impetus of the wider strategy to deliver on the increased demand for Advanced Driver Assistance Systems (ADAS) calibration from customers...
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World Youth Skills Day is a campaign to drive the message to give young people the skills to help bring prosperity to their lives, and the communities that they live in. The theme for this year focuses on the importance of providing proper training t...
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We are pleased to confirm the opening of our new site in Salisbury. The move to the larger space is part of a wider strategy that focuses on meeting the fast-growing demand for calibration of Advanced Driver Assistance Systems (ADAS) technology whils...
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#WorldEnvironmentDay2022, National Windscreens actively encourage awareness and action for the protection of the environment #OnlyOneEarth. Let's take care of it.’ As a business, National Windscreens and its members are committed to reducing it...
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Three board members of National Windscreens have been appointed to board roles within Cary Group, the global car care services provider. Mike Rotin becomes UK group managing director, Mark Payne is UK group operations director and Vicki Riddell is UK...
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National Windscreens is committed to maintaining an occupational safety and health culture in which the right to a safe and healthy working environment is respected at all levels. With our latest focus being on establishing a social dialogue to facil...
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A new online artificial intelligence system that provides an instant decision on whether a windscreen can be repaired, has been launched on the National Windscreens website. This innovation is a UK first for National Windscreens and is having a big i...
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National Windscreens has announced the impending launch of its first super centre, based in Slough. The centre, which will open in April, is specifically built with the future of driver safety in mind and showcases a series of new initiatives focusse...
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It’s important to be alert on the roads all year round, but especially so in winter as hazardous driving conditions occur much more frequently. National Windscreens has some tips on how to stay safer at the wheel and ensure your vehicle is in t...
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Sustained growth and recent contract wins at National Windscreens means we have lots of brand-new job opportunities on offer across the business, giving you the chance to forge a career with one of the UK’s most respected automotive glazing org...
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National Windscreens has taken steps to further its environmental and sustainability objectives across all areas of the business, looking at every intricate detail to minimise carbon emissions. A broader focus on environmental, sustainability and ...
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National Windscreens held regional awards earlier this month to celebrate the efforts made by the team over the last year. Our first award was Most Articulate Team Member, and this was awarded to John Tyler. Following the new regulations surround...
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A new online system for reporting the exact glass damage on a vehicle has been launched by National Windscreens as part of a digital development program that is delivering an intuitive, world class customer experience. The new glass damage selecto...
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National Windscreens head office in Tamworth is rolling out a hybrid working model for its employees, amid changing working patterns and employer attitudes to home-based working accelerated by the pandemic. Like many employers across the UK, the p...
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Mike Rotin, Regional Managing Director National Windscreens has appointed Mike Rotin as new regional managing director. Mike joins National Windscreens following the retirement of Phil Lomas and brings almost 30 years of experience in the automotive...
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Lifting equipment described as “game changing” by National Windscreens’ technical and training manager Sam Clements is now being rolled out across the company’s UK fitting centres. This national implementation follows an ex...
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National Windscreens continues to build its strategic stockholding capacity throughout the UK with a new 32,000ft2 facility near its Pinxton regional headquarters in Nottinghamshire. The new warehouse in Castlewood expands on the existing storage ...
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Elaine Duffy, UK Compliance Manager at National Windscreens National Windscreens has been awarded SafeContractor accreditation, proving the company’s credentials in compliance, health and safety and environmental management. Alcumus SafeContr...
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Clare Bestall, new Insurance Development Manager Clare Bestall has joined National Windscreens as insurance development manager, a new role that continues the growth of the insurance account management team at the UK’s largest independent auto...
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A line of new Vauxhall Movanos at Peterborough National Windscreens is renewing and growing its fleet of vehicles for technicians and staff as part of a £10 million investment over four years. 158 new 2021 model year vans, mainly Ford Transit...
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National Windscreens has embarked on a training mission with professional coaching providers Exbow, to develop their talent and identify and prepare the future leaders of the company. Exbow, formed in 2019 by company directors and training session...
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National Windscreens’ employees can benefit from mental health first aid as part of a new initiative headed by Mollie Payne, health and safety administrator in Leicester (pictured). Attention has rightly been placed on mental health and empl...
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National Windscreens remains the right place for a long-term career, says regional managing director Mark Payne. Mark, now celebrating 33 years with National Windscreens, has risen through the ranks starting as a trainee windscreen fitter in 1988....
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Registration is now open to attend a free webinar co-hosted by National Windscreens on Thursday 27th May investigating the impact of advancing Advanced Driver Assistance Systems (ADAS) technology on the motor insurance trade. ADAS have featured on...
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National Windscreens has appointed Julian Marais as its new commercial pricing manager. Julian joined the company in January this year and brings a solid background in the development of pricing models and information management systems to Nationa...
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Development of our digital platform has continued to accelerate, delivering on our objective of providing a world class digital experience. Our overriding strategy is simple, allow our customers to choose the channel they prefer to contact us and we ...
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Nigel Paling, commercial and services director at National Windscreens (pictured), wrote for issue 45 of Modern Insurance Magazine, looking at how the digital customer journey has been improved over the period of the Covid-19 pandemic. The...
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Simon joined National Windscreens in September 2020. We asked Simon about what attracted him to the role and the main challenges facing the business. What attracted you to the job? It is a business I was already very familiar with. I knew it had ...
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Sam Clements, assistant manager of the technical and training department at National Windscreens, wrote for Issue 44 of Modern Insurance Magazine, looking at how the increasing complexities in ADAS calibration impacts policyholders. Sam Clements, As...
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With the COVID-19 pandemic accelerating the shift from offline to online transactions, the digital journey has an increasing impact on the overall customer experience, a growing trend in many sectors. It is certainly having a big impact in the automo...
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Mark Payne, regional director and Jenny Shilvock, control centre manager, received some lovely gifts this morning from their contact centre team in Leicester. The team wanted to say a special thank you for taking such good care of them over the past ...
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Nigel Paling gives an insight into his first few weeks as commercial & service director I joined National Windscreens with a plan based on laying perfect foundations for getting to know the team, the requirements of customers and the intricaci...
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National Windscreens, the UK’s largest independently owned automotive glass specialist, has appointed Nigel Paling as commercial and service director. In his new role based at National Windscreens UK headquarters in Tamworth, Nigel is charged ...
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Seamless UK service maintained 1st May 2020 We continue to provide a seamless service for windscreen replacement and ADAS (Advanced Driver Assistance Systems) camera calibration throughout the UK, for keyworkers and essential vehicles. We are im...
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The global coronavirus outbreak is slowing global commerce and we are continually assessing the full business impact to National Windscreens and its customers. We continue to monitor the situation and are taking appropriate steps to safeguard our emp...
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National Windscreens is actively and continuously monitoring the Covid-19 Coronavirus outbreak, and we maintain policies in line with the recommendations of Public Health England and WHO (World Health Organisation). The safety of our colleagues, cus...
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National Windscreens has opened a regional distribution centre in Scotland, responding to continued significant growth and demand for an increasing number of windscreen variations. The new unit became operational last month and is located next door t...
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National Windscreens was recently awarded 4 stars in the Eco Stars Scheme in recognition of its commitment to making valuable contributions to sustainability. ECO Stars encourages companies to run fleets in the most efficient and green way. The sche...
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National Windscreens continues to expand its ‘innovating together’ programme with a technical update event at Lincoln College, focusing on the evolution of autonomous vehicles. The event was run by the college’s Automotive Engineeri...
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National Windscreens is delighted to announce continued expansion of its national network with the opening of two new purpose-designed workshops in Sheffield and Chelmsford. This expansion forms part of an ongoing UK-wide investment to meet the huge ...
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National Windscreens has expanded its training school network yet again, with the opening of a new training centre in Peterborough. This forms part of a major ongoing investment to ensure motorists are receiving the best possible service by technicia...
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National Windscreens was recently awarded the contract for windscreen repair, replacement and ADAS calibration on the 5,000-vehicle fleet run by global premium ground transportation business, Addison Lee Group. Addison Lee Group offer premium travel...
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Alistair Carlton, technical manager at National Windscreens, is a member of the Thatcham steering group developing the ADAS code of practice and he welcomes the recently announced Thatcham initiative to bring more clarity to ADAS repair and replaceme...
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National Windscreens has announced an ‘innovating together’ programme that will provide insurers and fleets with the insight they need to react effectively to fast-changing vehicle technology. The latest part of this initiative saw a Nati...
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National Windscreens is heading to BIBA 2019 this week for the fifth year in a row, to showcase its dedicated broker programme and industry leading Advanced Driver Assistance Systems (ADAS) calibration service. On May 15th and 16th 2019, Manchester w...
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National Windscreens is heading to the Commercial Vehicle Show at Birmingham’s NEC this week. The show will be used to showcase the company’s world-leading Advanced Driver Assistance Systems (ADAS) camera calibration programme, which form...
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Motor insurers operate in an immensely competitive market and while advancing vehicle technology is reducing accident frequency, it is increasing costs for vehicle damage claims. A recent report by Insurance POST looks at what the sector can do ...
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National Windscreens recently reported that it has invested more than £3 million in equipment and training in ADAS calibration at its 108 purpose designed buildings. Every National Windscreens location provides a one-stop replacement and cali...
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National Windscreens has been shortlisted for Best Customer Service Product in this year's Customer Service Excellence Awards. The award category was open to any company that highlights a product that emphasizes customer care and improves systems pr...
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National Windscreens 800 mobile fitting technicians are used to working in a range of environments, dealing with all sorts of customers, but it’s not everyday they are asked to deliver a spontaneous tutorial to a whole class of automotive stude...
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National Windscreens recently reported that it has invested more than £3 million in equipment and training in ADAS calibration at its 108 purpose designed buildings, ensuring just one visit for windscreen replacement and calibration.By 2020, it...
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National Windscreens has expanded its network of 108 fitting and calibration centres, with the opening of a purpose-designed facility in Kilmarnock, Scotland. The new fitting and calibration centre will provide the facility to undertake windscre...
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Ongoing training and accreditations are imperative when it comes to ensuring National Windscreens is at the leading edge in windscreen replacement and Advanced Driver Assistance Systems (ADAS) calibration. Having already invested more than £...
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Selsia and National Windscreens have come together to provide a glass repair, replacement and ADAS calibration service for Selsia’s growing list of fleet clients throughout the UK. With more vehicles being fitted with ADAS, where windscreen-mo...
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In association with Insurance POST. With positive claims experience being one of the most important aspects of policyholder retention, the impact of the supplier on their journey will come under increased scrutiny. And motor claims is no dif...
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National Windscreens 800 mobile fitting technicians are used to dealing with many of the rarer and specialised cars on UK roads when it comes to glass fitting, but it’s not every day they are asked to fit a new windscreen on a shed. This was...
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This week, the nation will pay its respect in various ways as we approach the 100th anniversary of the end of WW1. National Windscreens recently supported Armistice Day by providing its services to the nationwide campaign, Poppy of Honour, by fitt...
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