Vision Statement

The go to supplier of glass replacement and repair services for all vehicle types in the UK.

Mission Statement

To provide a trusted, easy to deal with and market leading service for customers and be at the forefront of technical development. Giving the customer the choice in engaging with us, either digitally or traditionally, and providing best value for vehicle glass replacement and repair services in the UK.

National Windscreens maintains a clear vision of the principles that drive its success

Quality
  • Customer service is embedded into the core of our business – it's more than a standard offering
  • Rigorous quality management by a dedicated Compliance Manager
Service
  • Service level agreements are applied and managed at all levels throughout the organisation
  • Extensive stock availability throughout the UK for fast response
  • Close liaison with Thatcham over the development of techniques and working practices
  • Proud to be working with Dow, Pilkington, SIKA and Esprit – market leading companies in their respective sectors
Value
Transparent Pricing
  • Re-use trims if possible
  • Complexity of each model considered
Comprehensive Fitting Centre Network
  • Improved productivity
Group Purchasing Strategy

Volume purchasing provides a significant competitive edge for National Windscreens and our customers

Trust
  • National Windscreens provides a lifetime warranty on workmanship for as long as you own the vehicle
  • National Windscreens will always repair when possible in an effort to save you money, your customers time and to reduce environmental impact