National Windscreens
  • Glass repair & replacement
    • Repair
    • Windscreen Repair
    • Windscreen Chip Repair
    • Replacement
    • Windscreen Replacement
    • Side Window Replacement
    • Rear Window Replacement
    • ADAS Calibration
    • Windscreen Features
    • Specialist Services:
    • Plant & Agricultural
    • Van & Commercial
    • Panoramic Roofs & Sunroofs
    • Bus & Coach
    • Panel Van Conversion
    What will it cost? FREE Windscreen Inspection
  • Find a fitting centre
  • Careers
  • About
    • About National Windscreens
    • News
    • Clear Vision
    • Global Coverage
    • Sustainability
    • Customer Reviews
    • Insurer Partnerships
    • Insurance Broker Services
    • Fleet Support
  • Contact
    • Manage existing booking
    • Make new appointment

Customer Reviews

We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide

Trustpilot

Good communication
Good communication. Helpful and efficient even when dealing with a concern that was raised. Very good experience dealing with Chris and the team.
I happily recommend National Windscreens
Friendly, efficient service, from booking my appointment to having my car's windscreen replaced.
Professional and Friendly staff
Professional and Friendly staff, Appointment on time. really a very good service
Great work thankyou
Great work thankyou
Hastings 0 - National Windscreens 1
Although finding the link on Hastings webpage is a pain in the backside, once you find it, the National Windscreens site is easy to navigate and arrange necessary appointment. Dropped van off as plann...
Excellent service from Luke at…
Excellent service from Luke at Dorchester.
Helpfu
Workmen were very helpful, clean and tidy,
The Engineer was good in every way
The Engineer was good in every way. An excellent job done most efficiently.
Great customer service
Great customer service. Friendly and competent. Couldn’t ask for more.
Great communication prior to arriving…
Great communication prior to arriving and windscreen fitter was brilliant, good banter.
First class service
First class service, technician Duncan most helpful with the questions I had regarding the use of the windscreen over the next few days.
Fixed quickly and efficiently
Fixed quickly and efficiently. They even contacted me to move my appointment forward by 2 days as they had space, meaning in less than 24 hours from contacting them my screen was fixed!
Punctual
Punctual, quick, good hotel in walking distance to wait, friendly service.
Very pleased with the service.
Very pleased with the service. Everything was explained, very neat and tidy job. Windscreen replaced quickly and was contacted on completion to collect. Great customer service.
Perfect Job fast and punctual
Perfect Job fast and punctual
Friendly and considerate staff.
Friendly and considerate staff. Fast and efficient fitting and calibration. Explanation of dos and don'ts as well as a paper copy.
From the initial booking to completion…
From the initial booking to completion was a smooth process, highly recommended
Great Service
The engineer contacted me the day before my appointment. Came to the house and sorted the windscreen. Lovely guy and very efficient
Fitter was friendly
Fitter was friendly, polite and knowledgeable
Good job done in pleasant manner
Easy to arrange. Good info on tracking. Pleasant and knowledgeable repair man. Job done in minimum of time.
You couldn’t ask for better service!
Great customer service. Polite, professional and caring attention, prompt appointment, greeted with a smile, completed early. I had a problem after fitting and both the call centre and the Brighton of...
My windscreen was replaced by Joe and…
My windscreen was replaced by Joe and he did a brilliant job. He was very polite approachable and professional. He knew exactly what to do. He is an asset to the organisation and should be recognised ...
Amazing customer service! I received absolutely fantastic…
I received absolutely fantastic customer service from your chesterfield branch. I think the gentleman I dealt with was James? He was ultra helpful, explained everything really well, everything ran sm...
Fantastic Service
Spoke to the branch on Monday morning and they arranged for the rear screen to be fitted the next day. Special thanks to Sam at the branch and Chris the fitter for their great customer service!
They were to replace glass outside at…
They were to replace glass outside at my house but due to the weather it was changed to their premises.
Really helpful 😊
Really helpful 😊 came out and replaced my windscreen in 2 days of the damage
Excellent freindly fast service
Excellent freindly fast service
Easy peasy
Easy peasy. Had an appointment but they called the day before and asked if I was available and turned up 30 minutes later. Their rep was polite and efficient.
Kept up to date
Kept up to date with all information about job. Helpful, informative staff. Operative polite and punctual.
Excellent service very professional
Excellent service very professional
Welcoming and very courteous staff.
Welcoming and very courteous staff.
So easy to sort
So easy to sort
Professional Repair
The engineer arrived on time, was very professional, explained the process and carried out the repair with consideration to protecting the vehicle.
My experience of National Windscreens
The arrangements to drop car off were straightforward, communication very good, no problems fitting new windscreen. Insurance excess paid easily.
Good customer care and the technician…
Good customer care and the technician did a great job. Location is off Ringwood Road at the very end of the business park. ⭐️⭐️⭐️⭐️⭐️
Mr white
Very good service easy to book clean tidy and did a good job
The Carlsberg of Window repairs
Good job , very professional. Good communication.
Got vehicle in quickly
Got vehicle in quickly Dealt with quickly and efficiently
Would definitely use them again
Friendly, helpful, efficient and good job done. What's not to like! 5*
Super fast super helpful
Super fast super helpful
Once I got hold of the local depot the …
Once I got hold of the local depot the operative came to my address but could not say what time of day it would be. As it happened he called early morning so I was pleased with the service.
Excellent service and very friendly…
Excellent service and very friendly guys doing the job
Quick and excellent job done.
Quick and excellent job done.
Wonderful experience from beginning to…
Wonderful experience from beginning to end. No trouble changing the date. Ladies on phone very friendly and helpful. The young man actually doing the work was very professional and very friendly. ...
Timely appointment and attendance
Timely appointment and attendance, kept informed of arrival time, helpful information excellent service
Efficient and informative
Efficient and informative
Great service
Great service, appointment was booked in for within a days time at short notice, was in first thing in the morning and done within a few hours! Very helpful
Recommend
I recommend in 100%. Very fast, nice and professional service.
Great service from booking onwards - XC40 screen replacement
Great service from booking to completion, great systems for booking/paying and great comms ahead of appointments. Great screen replacement, even refitted and aligned my dash cam and left the car imma...
Works were completed as required and…
Works were completed as required and very quickly. Requested a 8am - 1pm visit on a Friday as we close at 3pm only to receive a message on Friday morning that the arrival time had changed to 9am -4pm....
Helpful Staff
From start to finish, al the staff could not have don more to help us.
Quick service anywhere at all
The crack in my windscreen was massive, and I didn't want to drive with it. They came to my house (in the middle of nowhere) (where even sat nav decides to point you a mile up the road) and replaced i...
The Guy was very competent and done the…
The Guy was very competent and done the repair promptly.
Good job i would say
Good job i would say
Really easy process and rang to give me a rough time of arrival
Came quickly to my house - polite and friendly guy who replaced my windscreen. Really easy process and rang before coming to give me a rough time. Highly recommend.
Polite and helpful
Polite and helpful
Good job
Early appointment and time frame given was met - pleasant technician - polite and informative. Job finished neatly and securely.
Excerlent service and support from the…
Excerlent service and support from the whole team
Very quick and friendly
I lost my back windscreen, the team worked well with me to reassure and calm me down. My incident was deemed a serious one, and the lovely team were with me the next morning to get it fixed. They phon...
Easy experience
Arrived early. Explained it all clearly, I went back in to work, less than an hour later all done, explained all aftercare etc. An easy experience
Great service
Great service, clean and efficient. They were able to replace my windscreen at the local repair centre which was a great help as my MOT was due the week after.
Windscreen repair
Fast and efficient, good communication
Friendly staff
Friendly staff. Quickly completed.
Turned up on time
Turned up on time, pleasant, clearly very competent and completed the job speedily
Good job
Nice guys, showed up on time and did a good job.
First class service
First class service in a very difficult situation, the windscreen replacement was handled very well by a team of professionals.
Very good communication and job done…
Very good communication and job done quickly and to a high standard
Highly recommend, quick efficient service
I had a big crack in my windscreen, it got changed quickly with no fuss. I would highly recommend.
Quick response and very helpful
Quick response and very helpful
Prompt service
Prompt service. Easy booking
Easy booking
Easy booking. Polite and informative staff.
Arrived when promised and finished in a…
Arrived when promised and finished in a speedy manner. Great work thank you
Arrived on time did a fantastic job…
Arrived on time did a fantastic job thank you Professional service
Easy experience
Easy to track the van so I knew when he was due, quick service thanks
Chipped windscreen on Sunday
Chipped windscreen on Sunday, phoned that afternoon paid excess booked Tuesday, repairman had my number phoned me when he was 30 minutes away also I could track him, did repair in 20 minutes, repairma...
The experience was brilliant apart from…
The experience was brilliant apart from arranging a day/time to take my car in for replacement windscreen to find the wrong size had been ordered. The staff were very friendly and efficient
Excellent job
Organised through insurance company. Arrived on time. Polite and courteous. No problems with windscreen
Nice clean tidy job,completed on time.
Nice clean tidy job,completed on time.
Friendly staff and efficient service
Friendly staff and efficient service. Not kept waiting
Great service
Great service, quick repair and great communication
Friendly and fast service!
Friendly and fast service!
Great job
Great job. Excellent workmanship from fitter.
Very smooth windscreen replacement
Vehicle ready on time, good communications. All work carried out very professionally
Excellent Service
Excellent service and kept me updated on progress each step of the way. Very happy with the work carried out.
Professional service.
Professional service.
Polite excellent fitter had to come…
Polite excellent fitter had to come back because of the weather nothing was a problem
Great job!
Fast service and did a great job!
Pleasant greeting when I arrived
Pleasant greeting when I arrived Informative about the job Completed within time scale Booking wasnt that easy Otherwise great
The team arrived when they said.
The team arrived when they had communicated that they would. They were very professional and well mannered.
The all round service quick fitting and…
The all round service quick fitting and everything was explained perfectly
Pleased with National Windscreens
National Windscreens came when they said they would and fitted a new windscreen to my car, as the chip was to big to repair.
They were quick to fit me in and staff…
They were quick to fit me in and staff very polite
Great experience and outstanding customer service
I had a great experience with National Windscreens. The technician was professional, polite, and very helpful. After completing the job, they even offered to bring my car keys to my home, which made i...
National windscreen Leicester
Good service from the guys at Leicester. Had originally booked a repair but it had cracked before the repair could take place so we ended up with a new windscreen. They kept me up to date with timin...
Fast and perfect work super friendly
Fast and perfect work super friendly
Very professional fast service
Very professional fast service, very polite man above and beyond was trying to rain but he got it done in no time at all, very happy customer
great service and work
great service and work
The man was very professional done a…
The man was very professional done a great job many thanks
Perfect
Perfect. The guys at Scunthorpe did a fantastic job. Very helpful and polite. Kept me well informed. Would highly recommend to anyone
10/10
Quick and easy, great customer service
Follow National Windscreens
  • Facebook
  • LinkedIn
  • Twitter
  • Youtube
  • Instagram
  • SMMT
  • Automotive Glass Experts
  • ISO 9001 Certificate
  • ISO 27001 Certificate

National Windscreens is a registered company in England & Wales
Registered Number 1612587 VAT Number 322 1657 86
Calls may be recorded & monitored for training and quality purposes.

© 2025 National Windscreens

  • Modern Slavery Act
  • Privacy & Cookies
  • Terms & Conditions
  • COVID-19 Safety
  • Home
  • Manage existing booking
  • Make new appointment
    • Glass Repair & Replacement
    • Windscreen Repair
    • Windscreen Replacement
    • Windscreen Chip Repair
    • Side Window Replacement
    • Rear Window Replacement
    • FREE Windscreen Inspection
    • Windscreen Features
    • What will it cost?
    • ADAS Calibration
    • Plant & Agricultural
    • Bus & Coach
    • Van & Commercial
    • Panel Van Conversion
    • Panoramic Roofs & Sunroofs
  • Find a fitting centre
  • Careers
    • About National Windscreens
    • News
    • Clear Vision
    • Global Coverage
    • Sustainability
    • Customer Reviews
    • Insurer Partnerships
    • Insurance Broker Services
    • Fleet Support
  • Contact