Customer Reviews
4.7 /5
Average Rating
Source: NPS surveys
From over 110,000 reviews
5
97,480
4
5,050
3
3,725
2
2,256
1
2,660
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide
Extremely informative
Great service, very professional, and extremely informative.
December 2020
Everything was well organised
Everything was well organised, the appointment was available quickly and everyone I met/spoke to was very friendly and helpful. I was really impressed with the whole experience.
September 2020
Keep up the good work!
A very efficient service, and very polite on the phone and in person, Thank You. Keep up the good work!
September 2020
Accommodating and professional
I have used the Banbury Branch on several occasions now and they are always polite, accommodating and professional.
September 2020
No nonsense
No nonsense, fast efficient service
September 2020
Cleaned new screen inside and out
They arrived within the time suggested, and replaced the windscreen in an efficient and courteous way. Very pleased with the result, they cleaned the new screen inside and out.
September 2020
Nicest guy you could wish to meet
The service was excellent from start to finish. The engineer was was the nicest guy you could wish to meet
September 2020
Very convenient
Very convenient, work was carried out at my place of work.
September 2020
Even on a bank holiday
There was a technician in the area and he arrived with me within 15 minutes, even on a bank holiday. The repair was quickly and expertly carried out and has proved to be most satisfactory.
September 2020
Service could not be faulted
From First call through to collection of the vehicle from your Aston Birmingham Branch. The service could not be faulted. Thanks
September 2020
The guy was polite
The guy was polite got on with the job in a very professional way. He checked that the replacement passengers front window worked. He also advised me to hose the car down and not to rub the paint work as the tiny bits of glass could scratch the paintwork.
September 2020
Could not be happier
Very fast and efficient service with an excellent team, could not be happier with the work carried out.
September 2020
Easy to contact and arrange
Easy to contact and arrange. I had to change location of the address which was done smoothly.
September 2020
Competed job in no time at all
The service was great, the technician was very experienced and polite, and competed the job in no time at all.
September 2020
Friendly and professional
Extremely helpful polite service. The gentleman who I spoke to to book the windscreen fitting was lovely and very professional. The lad who came out to fit was very polite and efficient, he rang before coming to let me know he was on his way, and he was great when he arrived. Would deffinatly recommend your company to everyone. Thanks so much for your wonderful service!
September 2020
Please pass on my thanks
The technician called a few days before to offer me an earlier appointment. Turned up and was very polite and efficient. I was very impressed. Please pass on my thanks
September 2020
Fantastic service and reliable
Fantastic service and reliable especially after poor and untrustworthy service from another windscreen company.
September 2020
Very efficient service
Very efficient service. Nice windscreen.
September 2020
Good advice to a single woman
Technicians extremely helpful and with good advice and to a single woman this is very valuable. They even checked my oil and water for me when I asked.
September 2020
Thank you Stuart and James
Used you before and the service was absolutely spot on. Thank you to Stuart at Chesterfield branch and James, the fitters. Both a credit to your company.
September 2020
No leaks, perfect job!
Arrived at the agreed time, screen was fitted quickly and neatly and no leaks, perfect job!
September 2020
Pleasant guys, sealed perfectly!
Really pleasant guys, very helpful. Would not put in a scratched windscreen so got another one quickly. Sealed perfectly. Thank you
September 2020
Josh very polite, did a great job
The process was very simple, communication was excellent and the fitting carried out in a very efficient manner. Josh, the fitter was very polite and did a great job.
September 2020
Harry and Lewis credit to company
Harry and Lewis were very polite and professional, two very nice young men a credit to your company.
September 2020
Care worker, repaired quickly
As a Care worker it was important that my windscreen was repaired quickly, and National windscreens did everything they could to get it done for me. Everyone was polite and helpful. Would definitely recommend them to anyone.
September 2020
I couldn't fault anything
I couldn't fault anything. The technician worked speedily and efficiently. Knowing someone who does this work I know how overworked they are.
September 2020
Gary fantastic ambassador
Gary? Knows what customer service is. Very polite helpful and friendly. Fantastic ambassador for your Doncaster branch. Refreshing to have good old fashioned excellent customer service. Thank you. I have told everyone to use you!
September 2020
Came to campsite not easy to find
Lady on phone was excellent as I was on holiday and did not have all my documents with me. Men came to campsite which is not easy to find at the exact time they said, and fitted the windscreen very quickly.
September 2020
Friendly and polite
Technician arrived on time, kept me fully informed, was friendly and polite and did a good job!
September 2020
Amazing, above and beyond
Absolutely amazing, went above and beyond to meet my requirements, even in these covid19 times. Repaired even ahead of time! Thank you so much!
September 2020
Best part was, honest guys
Very polite guys that arrived but the best part was, how honest they were. I asked for a new windscreen as that is what I thought I needed, but they advised a repair would be good, and that it would be a shame to change the whole window. As I work in the waste and recycling industry this was great to hear. Well done on teaching your staff not just to take the expensive option and this was great to see.
September 2020
Service, communication top class!
Excellent service from staff. Had to take my vehicle to centre but service and communication top class!
September 2020
I was treated well
I was treated well and because it had been raining earlier I had arranged to drive over to the shop to have the work carried out undercover. However, it stopped raining and the technician, knowing I did not want to drive in case it got worse, called me back to say he would come over instead.
September 2020
Men rang before they arrived
The men that fitted the windscreen were very polite and rang before they arrived at my property. They did a very good job!
September 2020
Highly recommended
The chap that came was very nice, highly recommended!
September 2020
Amazing service Gloucester
Because it is deserved. They were Fantastic service, quick, efficient and polite. Amazing service National Windscreen Gloucester.
September 2020
I was kept up-to date throughout
Brilliant service from the call centre staff to the technicians fitting the windscreen. I was kept up-to date throughout, many thanks for making this, smooth & effortless!
September 2020
Explained in a clear manner
My enquiry was dealt with efficiently and my appointment was booked easily. The technician explained everything in a clear manner.
September 2020
Obvious! Extremely professional
Obvious! An Extremely professional job. No hassle. Two pleasant and friendly technicians. Excellent!
September 2020
Delighted with straightforwardness
Delighted with straightforwardness of process from booking call to completion of work. Very pleased with service given.
September 2020
Good fitters that turned up on time
Very easy to deal with, good fitters that turned up on time which is all very unusual nowadays.
September 2020
Staff are a credit to your company
Your staff are a credit to your company. Well done national windscreens.
September 2020
Nothing but positive comments
From the contact centre to the two lads that installed the new windscreen, absolutely superb service. My partner was very anxious about dealing with the installation team as it is usually myself dealing with these things, but she was put at ease instantly and had nothing but positive comments about them. Thank you to all involved for such a quick and professional job!
September 2020
Did what they said they would
Professional service, everyone did what they said they would and the windscreen was replaced, as I was informed it would be.
September 2020
Good efficient clear service
Good efficient clear service. Undertaken at time specified.
September 2020
Karl was great, highly recommend
The technician was professional and let me know exactly what was required and how long it would take. Karl was great would highly recommend National Windscreens.
September 2020
Efficient in all areas
A great service very efficient in all areas.
September 2020
Great professional young men
The two young fitters were excellent - very polite, did a great job. Great to see such professional young men.
September 2020
Excellent, a splendid young man.
Our call was dealt with politely and efficiently. The technician who came out to us was excellent. He knew exactly what he was doing, explained things to my husband and completed the work with no fuss. A splendid young man.
September 2020
Worked to good timescales
All staff were helpful and professional, communication was great when making the appointment. The staff repairing the car kept me informed the whole time and worked to good timescales.
September 2020
Just very happy
Just very happy with it all.
September 2020
Cleaned due to covid 19
Everyone was polite and friendly and my car was made safe (cleaned due to covid 19) before I drove away.
September 2020
It all went extremely well
It all went extremely well - could not have been improved in any way!
September 2020
Amazing company to deal with
An amazing company to deal with from start to finish. Friendly, professional and a fantastic standard of work. I cannot thank them enough for making it so easy.
September 2020
Very professional, fantastic job
He was very professional and did a fantastic job.
September 2020
Neil very professional and very polite
I was very pleased with the service. I think my technician was Neil, and he was very professional and very polite.
September 2020
Would recommend
Everything was dealt with giving me time to carry on working. All staff I came into conversation with were polite and professional. Would recommend.
September 2020
Impressed with all aspects
I was so impressed with all aspects of the journey I had with National Windscreens as I have never had to replace a windscreen in 33 years of owning a vehicle. Everything was taken care of and the technicians were extremely friendly and very humorous and acted very professionally. The advice they gave once the job was completed was extremely useful and very helpful. Not being rude but I hope I don't have to use your services again but if the need arises your the company I would contact first.
September 2020
Two great tradesmen at work
Would really recommend National Windscreens, especially the two guys who turned up to do the job in perfect time, and dealt with my job in a very professional manner. It was fantastic to watch two great tradesmen at work. They took special care with removing my old windscreen and fitting the new one, and it was great to see both where car enthusiasts. Special thanks goes out to Johnny for his knowledge, care and courtesy. Also offered if any problems or concerns afterwards, or questions just to contact him.
September 2020
Work completed to high standard
Because of the nature of the repair required I took the car to my local NW depot. The technicians were helpful and efficient completing the work to a high standard within the prescribed timescale.
September 2020
Technician patient and helpful
I had problems locating my online insurance policy. Your technician was very patient and helpful, he remained very cheerful.
September 2020
Top marks for Ronnie
Ronnie was a very nice friendly chap, arrived on time and was very efficient in his work. Top marks for the guy!
September 2020
Jack was brilliant, top man!
Jack was brilliant. Very helpful and got the windscreen sorted quickly and easily. Had a good chat with him as well, top man! Thank you very much
September 2020
Highly professional and efficient
Highly professional, polite and efficient service. My car windscreen was very expertly and swiftly replaced. Highly recommended service. The local branch of NW was called to confirm the approximate time that the job would be carried out and gave me a polite and helpful response.
September 2020
They did your company proud
The two men were so polite and very pleasant, and would recommend that they deserve a big thank you. They did your company proud.
September 2020
I trust your company
I trust your company and especially the guys at the Reading centre with my car. The staff are always friendly and willing to chat. With covid19 at the moment they take all precautions with health and safety, feel bad that when offered any drinks they decline. Always give 120% to the job and fitting, twice I have had them come out to my home to fit and they have always turned up early.
September 2020
Excellent, explained everything
Technicians customer service was excellent and he explained everything I needed to know.
September 2020
CHEERS GUY'S, very happy
Hello, The staff at the Medway City Estate Rochester were Fantastic, Great Job Done, Professional Manner & Workman Ship. " CHEERS GUY'S " Very Happy Customer !!
September 2020
Impressed, he did a superb job
The technician, was very pleasant and polite, he did a superb job on 'disappearing' the stone chip on my windscreen. I was very impressed with the results. In the end he was able to come to do the job early as they had a cancellation nearby, and rang me to come earlier, so I was very pleased.
September 2020
Adhered to social distancing
Rang to confirm he was about an hour away and arrived on time. Adhered to social distancing. Was friendly and polite.
September 2020
Will definitely call you again!
The gentleman who fixed back rear window was very polite and quick. He vacuumed my car and glass on the floor perfectly. I will definitely call you again!
September 2020
Reece repaired to excellent standard
The technician Reece was polite and friendly. He repaired the windscreen chip to an excellent standard.
September 2020
Stuart an asset to your company
Stuart made contact and kept his appointment, as for his service it was very professional and polite . Stuart is an asset to your company, a well mannered gentleman. I would recommend your services to others without a doubt. Thank you!
September 2020
Now see everything clearly!
It proved to be an extremely efficient service. I had been struggling thinking that my eyesight was failing, but now see everything clearly! I knew that I had a couple of chips on the screen, but your colleague quickly saw five.
September 2020
Support patience and kindness
Excellent service. I was very distressed and I was treated with a lot of support patience and kindness.
September 2020
Thank you so much!
Travelled to the Stafford Base to have my Clio window screen repaired, very professional, very likeable and friendly workers! I would recommend to anyone who needed their service! Thank you so much
September 2020
Expertise of Technician exemplary
From start to finish the contact with the office, and the professionalism and expertise of the technician was exemplary.
September 2020
Guys went over and above
The guys at Tamworth went over and above what was needed to sort me out quickly!
September 2020
Arrived at stated time
Broken screen replaced in our Campervan, going on holiday next day so really urgent. Technician arrived at stated time and new screen fitted . Great service.
September 2020
He was good to his word!
Because it was raining when he arrived and promised to ring when it stopped he was good to his word!
September 2020
Additional COVID measures
The technician I had was absolutely brilliant and would highly recommend to all my fiends and family. Professional, friendly, polite and informed me well of the process and the additional COVID measures he had undertaken. Thank you!
September 2020
Perfect!
Went perfectly.
September 2020
Honest and very knowledgeable
My technician was polite, honest and knew what he was doing (very knowledgeable) He reassured me everything would be fine and talked me through the whole process.
September 2020
Professional, friendly and caring
Everything was carried out in a polite and professional way, at the same time as being friendly and caring.
September 2020
Great job, highly recommended
Excellent customer service and a very professional job done by the guys. They were very polite and did a great job and highly recommended.
September 2020
Great job highly recommended.
Excellent customer service and a very professional job done by the guys. They were very polite and did a great job and highly recommended.
September 2020
Such a craftsman, so pleased!
Totally professional service. The Technician said it would take 45 minutes and it was fitted exactly in 45 minutes. Such a craftsman. I was so pleased!
September 2020
Polite, friendly and informative
The person who attended was very polite and friendly and sorted the issue. I had to take my car into the branch and the staff were equally as polite, friendly and informative.
September 2020
No marks on car bodywork
Very tidy polite and professional. Above all no marks whatsoever on car bodywork. Very satisfied!
September 2020
Impressed, First Class service.
I was very impressed with the professionalism and conduct of the technician. Also the way I was kept informed by him of his progress to the venue to do the work. First Class service.
September 2020
I was very appreciative
You managed to fit me in pre a booked MOT and I was very appreciative of this, as I know the technicians are very busy. I suspect the technician worked a longer day to fit in my replacement.
September 2020
The service was tops!
The technician was brilliant and very polite and friendly, and the service was tops!
September 2020
I felt confident
I was pleased with the way that the job was undertaken and fully explained. I felt confident that the work would would be carried out properly.
September 2020
Efficient and pleasant technician
Task and problem solved in a very professional way by an efficient and pleasant technician
September 2020
Delighted thank you!
Very pleased with overall service, booked by phone, appointment within a few days, windscreen replacement at home address, very convenient for us, quickly and expertly done. No hassle easy to pay due to options available i e: cash, debit or credit card. Delighted thank you!
September 2020
Excellent customer service
The gentlemen at Kings Lynn branch was amazing! He provided excellent customer service and he should be commended for being so good at his job. He and his colleague both took extra time out to explain to me what lane guidance was and how I use it on my car. They both were amazing, please pass this on to them!
September 2020
10/10
10 out of 10 excellent customer service and all work carried out in an efficient and professional manner. Would highly recommend.
September 2020
Whole process was professional
The whole process was professional from start to finish. The call centre ladies were very helpful. The technician at the Aberdeen branch was polite, efficient and let me know exactly what was happening, how long it would be and why. I would not hesitate to use this branch again. Hopefully not for a long while!
September 2020
Went out of his way
The technician was fantastic - really went out of his way to sort out my window, whilst being friendly and professional. Couldn't ask for more.
September 2020
Fantastic attitude
Technician had a fantastic attitude and completed work in a quick manner.
August 2020
Professional and timely
The chip on the screen is barely visable now. And the job was conducted in a professional and timely matter.
August 2020
High standard
Windscreen repaired quickly and to a high standard. Repairer was professional, cheerful and friendly.
August 2020
Within agreed time frame
The total process was handled very well indeed and within the agreed timeframe.
August 2020
Prompt, efficient and polite
Prompt, efficient and polite service despite having to work in the pouring rain! Very happy with the service and finished replacement.
August 2020
Good ambassador for company
Very Good Service. Engineer very friendly and professional. A good ambassador for your company. Would highly recommend.
August 2020
Honest guys, very happy
Windscreen was replaced very quickly. The guy admitted that he broke the panel to the side of my windscreen by accident and advised he had already ordered a replacement. They replaced it for free when the part arrived- very happy with this, as a lot of people would have just tried to get away with it! So very honest guys and very happy.
August 2020
Cannot fault service
Very efficient service from first phone call to arrange the visit, to the end result, new windscreen. Cannot fault your service and would recommend.
August 2020
Professional and quick
Good, quick, professional job. Very pleased
August 2020
No fuss, great job
No fuss in reporting the problem, technician arrived as advised, screen replaced without any problems - great job.
August 2020
Very impressed
Asked Technician to wear a mask, and he complied. Was cheerful, efficient, and helpful. Very impressed.
August 2020
Satisfied with every aspect
My first call was followed up very promptly and an appointment was made for the next day. The technician was very polite and personable, and efficient. I was very satisfied with every aspect and the end result.
August 2020
Would recommend to friends
Alan and Glen were very good at replacing the windscreen on my car. Very tidy and very pleasant would recommend to use you to my friends, thanks again.
August 2020
Thank you National Windscreens
The Technician was very polite, checked the vehicle over, checked our documents, advised what he was going to do, advised payment details, got on with the job and knocked on the door when it was complete. Let us check his work, completed payment and gave us the paperwork ALL with a pleasant attitude :) Thank you National Windscreens. We had to come to you as you are our Insurance recommended contractor..... you might have convinced us to use you instead of our normal Autoglass for other claims.
August 2020
Perfect
Good service and don't take too much time for change. Perfecttttttt
August 2020
Completed in a timely manner
Very professional, efficient and courteous technician who completed the repair in a timely, neat and friendly manner.
August 2020
Prompt with dealing with my Claim
It is scored this way because your company was very prompt in dealing with my claim. Arrived earlier enough to the time provided and date provided for my convenience. Time taken to replace my Windscreen was amazing and I never thought it would take short of 20 minutes to replace. Great job. Thanks
August 2020
Windscreen was amazing
It is scored this way because , your company was very prompt in dealing with my claim. Arrived earlier enough to the time provided and date provided for my convenience. Time taken to replace my Windscreen was amazing and I never thought it would take short of 20 minutes to replace. Great job. Thanks
August 2020
Prompt, polite and efficient
Prompt, polite and efficient sums up the attitude of the person who came and replaced my windscreen.
August 2020
Straight forward, no hassle
Very quick repair, arrived on time, very polite man, no problems, straight forward no hassle service.
August 2020
Everything I hoped for
Everything was just as I hoped,and was booked in and completed in a very short time. As my MOT was due that day, so I was very happy with the service.
August 2020
Kept me informed
Very pleased with service, kept me informed at all times and managed to fit car in at garage as weather changed. Thank you team.
August 2020
Brilliant great service
Technician was brilliant under a difficult circumstance with a jobsworth traffic warden. Great service all round.
August 2020
An excellent standard
Efficient and friendly service st the Salisbury depot. Windscreen replacement completed as agreed and to an excellent standard.
August 2020
Really impressed
The chap repairing the screen completed the job with competence and he dealt with all Covid requirements superbly, I was really impressed with him.
August 2020
Simon did an excellent job
Because the whole process was easy from the first phone call to the fitter doing the screen replacement Simon the fitter was polite and did an excellent job Thank You
August 2020
Matt Cole was fab
Great customer service. The technician - Matt Cole, was fab - showed his extensive knowledge of his job. 10/10 service!!!
August 2020
Precise post fitting advice
The technician that carried out the work was prompt, very smart and informed me fully what he would be doing. When finished he gave very me very precise post fitting care advice. He was a credit to your company.
August 2020
Handled smoothly and pefectly
Everything from first contact through to the replacement was handled smoothly and pefectly and my vehicle left without any marks as if the screen had been had mended its self. Very happy
August 2020
Helpful staff
Good service ,on time helpful staff gave more info on the glass and other bits.
August 2020
Good Ambassador
Your technician was extremely efficient, helpful and courteous. A good ambassador for your company.
August 2020
Helpful and friendly Call Centre
Very helpful and friendly at the call centre and the technicians who came out were both very friendly and informative.
August 2020
Technician was kind and prompt
The technician was prompt and was very kind as I kept him waiting for a bit after the repair when I was slightly delayed from returning from a dog walk.
August 2020
Extremely professional
Extremely professional, helpful and friendly.
August 2020
Workmanship, quality excellent
The service that I received from the Cowley Oxford branch was excellent. Regarding timings, I arrived at the branch and the worked began exactly on time. I then returned 1.5 hours later (as advised) to find that the work had been completed. Regarding quality, the workmanship was excellent in that alignment, bonding, trim fitting and cleanliness are all A1. Also, the replacement windscreen is of a far better quality than the previous one that had been fitted by one of your competitors.
August 2020
Good communication all round
Two very pleasant guys, no sooner here, then gone with screen repaired. Good communications all round.Just how it should be. Thanks guys
August 2020
A credit to the company
Johnny was a professional, courteous gentleman and got my windscreen replacement done quickly and professionally. A credit to the company. Highly recommended.
August 2020
Professional and immaculate
The windseen fitter was very polite. Very professional he covered everything over and when the job was completed he cleaned up and wiped down immaculate.
August 2020
Great service
Great service and went out of their way to help me. The world would be a better place if all companies provided a great service as they do.
August 2020
Polite, helpful and friendly
The technician was on time, told me exactly what he was going to do and how long it would take, and was polite, helpful and friendly.
August 2020
Quality repair
Friendly on-time service, quality repair.
August 2020
Quickly booked and repaired
Great service. Quickly booked and repaired. Friendly welcoming service. I didn’t have to do anything!! National Windscreens took care of everything!
August 2020
Efficient service
Good efficient service and job well done
August 2020
Brilliant no-nonsence service
A brilliant no-nonsence service. The Technician was absolutely first class!
August 2020
Excellent
Excellent service
August 2020
Call centre very helpful
Very polite people on phone and in branch. Call centre was very helpful getting me booked in sooner than a Technician could come out. Technician on site was lovely, polite, friendly and helpful. 10/10 would break windscreen and get it replaced here again!
August 2020
Efficient, arrived on time
The service was efficient, the technician arrived on time and the repair carried out quickly and to my satisfaction
August 2020
Efficiency and attention to detail
I was very happy and impressed by the guys efficiency and attention to detail. They even fitted the new wiper blades I had purchased. Excellent service.
August 2020
Easy online booking system
Ease of use of online booking system. Appointment availability was very good. Technician was polite and professional both when phoning to arrange appointment and during appointment.
August 2020
Carl was polite and friendly
Your technician Carl was polite, friendly and very helpful. He kept us appraised of any problems and dealt with everything with minimal fuss. We had to attend your office as our windscreen was to big to fit on your vans. He gave clear instructions on how to get to him as well as the full address and postcode. Your workshop was very clean as was the waiting room he showed to us. This was a good an experience I could have hoped for and would happily recommend your Liverpool office and its team too.
August 2020
Would recommend to others
The technician turned up on time and did a great job, in a good time scale and was friendly and polite. Was a good service would recommend to others.
August 2020
Knowledgeable Technician
Clean working, knowledgeable technician who listened to the customer.
August 2020
Patient and polite
Everything went as planned and the man in the call centre spoke particularly clearly and was very patient and polite.
August 2020
Fitter wore appropriate PPE
The fitter wore appropriate PPE and did the job in a professional manner, well done.
August 2020
Courteous and Professional
Drivier was friendly, courteous and professional. He gave information and did a good clean job, tidied up after himself and acted properly in this lockdown time, thank you.
August 2020
Excellent & Friendly
The overall service was excellent and friendly. The technician was polite, efficient and explained all the do's and don'ts perfectly and effectively
August 2020
Real asset to your company
My technician (I think he said he’s name was Mick) arrived on time, he called when he was 20 mins away. He explained the process and how he would sanititize everything, he was extremely friendly and knowledgeable. He was also very reassuring seeing as I had just came out of shielding, he is a real asset to your company!
August 2020
Excellent communication
Excellent service, Communication and efficiency at the Barnstaple branch.
August 2020
Very helpful
The two men at Bangor centre were very helpful! And nothing was too much work for them! Thank you so much.
August 2020
Pleasant, good humoured efficient
Banbury centre sent a replacement windscreen the same day. The technician was pleasant, good-humoured efficient. He did an excellent job. I was very pleased with the service. Top marks!
August 2020
Absolutely superb service
Absolutely superb service from Stan in the Bury branch following my rear windscreen being smashed. The glass wasn't in stock but Stan kept me updated throughout and called out of hours to let me know that it was due to be delivered the following day.
August 2020
Knowledgeable polite and friendly.
I am really impressed with the service I received. An appointment was made very promptly and using the service was really easy and straightforward. The fitter was knowledgeable, polite, friendly and helpful. The windscreen was replaced quickly and without a fuss. I love that the windscreen was replaced on my driveway rather than having to take it to a garage. I am very impressed with this service and would happily recommend it. Thank you.
August 2020
Service with clear explanations
Very quick response to my call. Very friendly staff. Very accommodating to suit the time I could do. Very good service with clear explanations of what I could expect.
August 2020
Polite and friendly
On time, polite friendly staff on phone and in person. Car not tested out yet but the technicians themselves (Andy and Arthur) were excellent..
August 2020
Polite and helpful
Very polite and helpful staff members at the Bournemouth branch. I was on holiday when my window cracked and they dealt with the issue as quickly as possible.
August 2020
Excellent fitting service
Excellent service throughout. Good internet site on booking repair. Good communication on time and date and time for repair. Excellent fitting service.
August 2020
Friendly and informative
Manner everything done from start to finish was so friendly informative and professional. Tommy 100% on job.
August 2020
Friendly and chatty
The gent was more than happy to answer any questions I had and was very friendly and chatty
August 2020
A credit to your company
The two guys who came couldn’t have been more helpful. They were polite and courteous and a credit to your company
August 2020
Quick and professional
Very happy with service provided. Quick & professional.
August 2020
Technician really accomodating
It was during storm Francis and we are on the seafront. I spoke to the technician about taking the children to lunch whilst he fixed the screen in a car park so he had some shield. He was really accommodating. I was able to have lunch with kids whilst he worked and then go home when it was done.
August 2020
Technician competent and tidy
Good contact between call centre, local branch and Technician prior to arrival. Technician was very professional in all aspects of this job; in addition very competent and a neat and tidy worker.
August 2020
Tremendous easy process
From start to finish, the service provided to replace the damaged windscreen was tremendous - it couldn't have been an easier process. Thank you!
August 2020
Replacement handled efficiently
Everything from scheduling through to replacement handled efficiently and professionally.
August 2020
Amazing and helpful team
I've had many different companies replace windscreens for me over the years. First time using this one and wont be using anyone else. The phone service team was amazing and very helpful. The technicians who turned up were very polite and did their job to a such high standard all whist I was at work, thank you.
August 2020
Quick without fuss
The windscreen was replaced quickly and without fuss.
August 2020
Very pleasing result
Technical cured the chip so you could hardly see except for a very slight mark where impact occurred from a stone so am very pleased with the result.
August 2020
Fitter really helpful
Really helpful, called back when they said they would. Got the glass delivered quickly and sent someone out of hours. Fitter was very polite and friendly.
August 2020
Credit to your company
Stephen your fitter is a credit to your company with excellent knowledge and work ethic.
August 2020
Excellent service
Excellent service! My appointment was changed to 34 hours earlier which was suited! Cannot thank u guys enough. Well done
August 2020
Professional and quick
The gentlemen were very professional doing their job, quickly and no mess left behind
August 2020
100% happy with work
Excellent technician did a grand job 100% happy with his work and attitude when on site. 10 out of 10. Many thanks to him.
August 2020
Pleasant and supportive
The service was excellent, any contact with your employees was pleasant and supportive.
August 2020
Polite clear concise
Professional service, kept me informed of progress. Very polite, clear and concise would definitely recommend them to family and friends.
August 2020
Would definately use again
An easy experience all round, hope|I don't need a replacement windscreen again but would definately use your company again. Thank you.
August 2020
Very professional
Two Vans arrived they got on with the job, knew what they were doing and were very professional.
August 2020
Experience very easy
My technician was very professional and friendly, and made the whole experience very easy
August 2020
Explanatory of work
Excellent Service. Very polite Technician and explanatory of work to be undertaken before proceeding with job. Extremely happy with the repair to Windscreen.
August 2020
On time and professional
Technician was polite, on time, professional and well presented.Very knowledgeable and a job well done.
August 2020
Technician very courteous
Technician very courteous and explained repair and replacement options thoroughly.
August 2020
Very knowledgeable
Excellent communication from local Coventry office and extra care from fitter. This was an unusual size screen and special trim. The fitter was very knowledgeable and the back up from the depot to locate and deliver the trim was exceptional. Very well done!
August 2020
No waiting around
Very quick response, professional, friendly, excellent job of replacement window. The technician came to my home so no waiting around elsewhere, no mess left.
August 2020
Highly recommend
The technician was extremely professional and ultra competent. A credit to your company. Would highly recommend you to all.
August 2020
Great Engineeer
Excellent and very professional service.Hassle free and great engineer.
August 2020
Professional
Very professional and quick.
August 2020
Professional and helpful
From the Customer Service team to the Service Centre Manager and Technician, everyone was very professional and helpful. Would highly recommend, very impressed.
August 2020
Superb Repair
Technician was polite and very helpful. I thought I was getting a new windscreen, but he did a superb repair job. Thanks
August 2020
Sorted problem quickly
Sorted out my problem quickly and got my car back on the road.
August 2020
Done with care and consideration
I was treated with total politeness, curteousy and the fitter was very jovial and chatty which was nice to see. He was totally professional in his attitude and doing his job and very very friendly I was treated with respect at all times throughout. Everything was done absolutely professionally and with care and consideration.
July 2020
First class, highly recommend
I had excellent service from the men arriving to leaving. They were first class. Highly Recommend!
July 2020
Competent and kept to timescale
People were polite and professional. Talking to the office was easy and the engineer competent and kept to his timescale.
July 2020