National Windscreens
  • Glass repair & replacement
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    • Windscreen Repair
    • Windscreen Chip Repair
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    • Windscreen Replacement
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    • Rear Window Replacement
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Customer Reviews

We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide

Trustpilot
Simply professional in their customer service
The company was professional, positive, accommodating, polite & brilliant customer service
Excellent service and polite workers
Excellent service and polite workers
Excellent customer service
Excellent customer service. The guys in the branch were really helpful and polite. Very happy to recommend your service
They came out on the day booked in cold…
They came out on the day booked in cold weather and did the Job to a very High Standard.
Easy to drop off
Easy to drop off , leave and pick up at a convenient time. Friendly staff answered all questions .
Good communication and the installer…
Good communication and the installer was excellent great job
A good service
Good service
Absolutely fantastic service
Absolutely fantastic service! Everyone was so friendly and worked hard to make sure I got to work as quickly as I could. Really appreciated this. Thank you!
Excellent customer service
They give me appointment so quick.
Range Rover vogue
Job was done professionally and car was left clean and tidy, explained not to wash for minimum of 72hrs
Guys arrived on time both polite and…
Guys arrived on time both polite and dud job well
Excellent service arrived on time and…
Excellent service arrived on time and cleared the broken glass as best they could. Very polite technician
Quick and easy
Quick and easy. Stress free appointment with a very professional employee. Couldn’t have been better
Outstanding Support and Efficiency
I had a very positive experience. Both technicians I dealt with were very polite, honest and professional throughout. When I explained that I had no other means of transport, they went out of their wa...
Excellent service
Direct contact between insurer and you was so much easier.
Fantastic service from booking to…
Fantastic service from booking to completion of works
Super easy
Super easy, was finished ahead of time, lovely staff, couldn't have gone any easier!
Great Service
Technician arrived within the stated time slot and repaired the small crack in minutes. He was very pleasant nice person.
Staff were were very friendly and…
Staff were were very friendly and helpful right through the process! Fast service too!
Invisible repair to windscreen.
Invisible repair to windscreen. On time and polite.
Windscreen chip repair to motorhome.
Windscreen chip repair to motorhome. Great communications with update day before arrival and the morning of planned date of works. Works completed very efficiently.
Great
Great services
I’m very happy from national windscreen…
I’m very happy from national windscreen service team , they are very helpful and professional. I like to prefer all those people who need to replace their cars windscreens, contact the national windsc...
good service
Quick and efficient
Great service
Replaced my cracked windscreen quickly and efficiently and did all sensor and camera calibration. Easy to arrange through my insurance. Very happy.
Fast friendly and professional
Fast friendly and professional
Fast and friendly service even did it…
Fast and friendly service even did it on drive in the snow
From app to finish top guys
From app to finish top guys
Quick replonse within 48 hours of the…
Quick replonse within 48 hours of the call, actuallybrought forward a day by mutual arrangement., Pleasant manner of the engineer. Excellent work and service. He kindly filled 2 microscopic dinks as ...
It was fairly quick service
It was fairly quick service. The engineer was friendly and very helpful and did a good job
Where to start!
Where to start! Firstly, from contacting my insurance company, to being conected to National Windscreens and booking the appointment was effortless. Secondly, the text's and updates made life simple T...
Very friendly and polite professional…
Very friendly and polite professional fitters did my windscreen replacement in bitterly cold weather and checked everything. They worked quickly and did a superb job. I believe because of the weather ...
A good job all round
A good job all round. Very efficient service.
Too good
Too good , professional, no delay , explanation with detail .
Friendly efficient And work completed…
Friendly efficient And work completed well
Great service and quality
Great service and quality
Easy process, work completed as arranged
Easy process, my car Insurance claim led me to National Windscreens and I booked my appointment online to replace my windscreen, worked completed on the day arranged, all good, great customer service....
Approachable
Approachable, quick efficient and known staff member. Professional job. Greatly appreciated.
Did a good repair on old glass
Did a good repair on old glass. Not invisible, but never expected it to be.
Excellent service
The booking process was so simple and they gave me an appointment. When they had an earlier slot open, they asked me if it would be convenient to come early to fix my windscreen. Their worker was supe...
Very efficient and competent
Very efficient and competent
A Good Job
The whole operation was very simple, dropped my vehicle off at the proposed agreed time and just over an hour later I was telephoned to say it’s ready. Good job done very smoothly and in view professi...
Kept up to date the whole time
Kept up to date the whole time with text messages and phone calls. Lovely man did the repair quickly and kept me up to date with that too. Brilliant service
Easy
Easy, fast and good service
Courteous and efficient
Courteous, helpful. Effeciently replaced the windscreen. Arrived on time and called beforehand.
Good communication from the man who did…
Good communication from the man who did the repair, letting me know when he would arrive at my place of work. Efficient and pleasant.
Windscreen replacement
The two fitters we had arrived in a timely manner, were polite and professional.
Excellent service 👏
Easy to book Engineer contacted me on the day at 8.30am to detail arrival time Windscreen replaced very efficiently even though the temperature was sub zero
Came 1st thing in morning great job…
Came 1st thing in morning great job quick and efficient
i really appreciate for great services
i really appreciate for great services
Quite pleasant staff, every details explained and very supportive and professional.
Good job done and professional with details.
Arrived as scheduled
Arrived as scheduled, carried out work as promised . Thank you
Great service
Great service
Really impressed with work by them
The staff was so polite and the done good work
Great Job
No fuss, easy booking through insurance. Good communication throughout. Appointment to suit me. Did a great job
Good quality
Good quality, quick and professional approach towards the customers… thank you
Efficient and skilful service
Efficient and skilful service
Punctual and professiona
Superb job, quick and efficient Over the moon .
Great service
Staff were excellent. Rang couple days prior to my booked appointment and offered me an earlier appointment due to a cancellation. Suited me as was Xmas week. Very good service and car was returned in...
Quick response
Quick response. Friendly knowledgable technician. Good repair and hopefully windscreen saved. Thanks
Speed was the most important to me
Speed was the most important to me. Rapid response rapid booking & ease of getting it done,
Windscreen replacement
On schedule, professional service, all round excellence
All went well ,thanku for your support
All went well ,thanku for your support
Went to Weston garage
Went to Weston garage. Man was really polite and professional. Did the job quickly and excellently
great service
great service
Great service very quick
Great service very quick
Very easy to book
Very easy to book. Came in time and great service.
Fast efficient service
Fast efficient service, Ryan was friendly and reassuring.
Customer Focused
I was so impressed with National Windscreens Telford Branch. From the moment I made the booking for repair National Windscreens demonstrated outstanding customer service and communicated with me thr...
First class service
Service was excellent when we visited for a replacement windscreen
Great experience with them from start…
Great experience with them from start to finish
Great service
You came when you said - kept us up to date and the workman was very professional
Excellent service friendly and…
Excellent service friendly and informative
Quick service great company
Quick service great company
Good service
Good service
All round great service
Nice instructions, nice guys, clean job, no fuss, good communication
Good communication
Good communication. Arrived on time and job completed promptly by courteous staff.
The staff were very help throughout the…
The staff were very help throughout the process from booking online to the actual day of getting the work completed. Paul phoned me to discuss the job and was excellent.
On time and good survice
On time and good survice
No issues at all — would use them again.
Had my windscreen repaired by National Windscreens. They turned up when they said they would, got the job done quickly, and delivered good-quality work. No issues at all — would use them again.”
We were on our way to a funeral when…
We were on our way to a funeral when our rear windscreen blew out on the motorway. We went to the Worcester branch who did a temporary wrap to enable us to head on to the funeral. Thank you for a grea...
Friendly service
Friendly service, responsive and demonstrated trust during the entire experience
The operative arrived on time
The operative arrived on time. Undertook the work in our yard. He completed the work slightly quicker than anticipated. Very tidy and informative.
Polite and helpful
Polite and helpful. efficient workmanship
Quick
Quick , polite and friendly
Quick, efficient and friendly.
Very straight forward and great customer service. Quick and efficient at fixing my windscreen.
It was a bitter cold day and the…
It was a bitter cold day and the engineer was very polite explained everything and I didn’t even have to leave my house just handed over the keys . Very pleased with the workmanship
Great from start to finish
Easy to book Fast service and friendly staff
great people
great people
Great job
Great job. Well done and fast.
Highly recommend National Windscreens Canterbury
Good communication prior to installation and during. The installation was turned around quickly. The team there did a great job. Highly recommend.
Tidy job done and much quicker then…
Tidy job done and much quicker then expected.
Great friendly service
Great friendly service
Friendly and humorous on the day
Friendly and humorous on the day - very clear about what would happen and how long it would take - rang me as soon as job was done and gave me clear advice about what not to do with a newly fitted win...
When fitting the rear window fitter was…
When fitting the rear window fitter was polite and carried out the job in a very efficient manner
Great service and quick too.
It was easy to arrange the appointment online. I'd initially booked it to have my windscreen replaced at home. They called me to say that my car would need recalibrating so I'd have to have it replac...
Great service
The appointment was made for a Saturday but them got a message to say it would be the Monday . Was contacted in the end to say they were sorry . That was fine lucky I wasn’t at work on that day . H...
Fast efficient service
Fast efficient service
"They did what it says on the tin"
"They did what it says on the tin"
Great service
The staff were extremely friendly, helpful and very professional.Did a great job of the replacement. Would definitely recommend.
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National Windscreens is a registered company in England & Wales
Registered Number 1612587 VAT Number 322 1657 86
Calls may be recorded & monitored for training and quality purposes.

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    • Glass Repair & Replacement
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    • ADAS Calibration
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