National Windscreens
  • Glass repair & replacement
    • Repair
    • Windscreen Repair
    • Windscreen Chip Repair
    • Replacement
    • Windscreen Replacement
    • Side Window Replacement
    • Rear Window Replacement
    • ADAS Calibration
    • Windscreen Features
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    • Plant & Agricultural
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Customer Reviews

We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide

Trustpilot

Friendly and efficient
Booking was easy, Fitting was carried out by friendly and efficient.
Fast turnaround, Good job
Arrived on time, removed old and refitted new window with no problem at all. Neat and tidy job and technician was 100% professional.
Good service and lovely staff
Lovely people with good customer service skills. I would totally recommend. The only gripe is they are always totally booked up. The waiting area is really nice and you don't feel intimidated waiting...
Fast and professional
Fast and professional
Good service and done in no time
Good service and replaced in no time
Great professional service
Great professional service. I am really happy teh service.
Here is my review again
I have already given a review nothing has changed from that but I repeat it was a great service I was extremely pleased they were able to get to me in four days which was amazing as I'm disabled and m...
Very good communication
I was kept informed about the timing of the visit, and all went well.
Very friendly and professional staff…
Very friendly and professional staff who gave me the confidence that they were doing the job properly
Friendly and prompt
Friendly and prompt
Good value welll explained process
Good value well explained process
Excellent service
Excellent in all aspects, I had a window screen replacement and I was very happy with the whole experience from booking to completion.
Quick and efficient
My windscreen was replaced quickly and efficiently. Communication excellent and friendly service.
Great service
Engineer was great - no problems what so ever. The staff at the kings lynn branch were super helpful - understood challenges with needing to pick son up from nursery and worked hard to accommodate.
Helpful honestly
Replaced front screen looks nice does the job
Excellent service !
Very easy service to use , efficient and professional . Extremely good communication . Highly recommended !
Very professional at all times
Very professional at all times
Quick and no hassle
Quick and no hassle
Great profession service with a smile
Great profession service with a smile
A1 service I was kept updated from the…
A1 service I was kept updated from the start of booking to the fitting of my screen
Very helpful
Very helpful , friendly and efficient staff.
Professional & Friendly
Professional & Friendly
Very efficient and job done to a high…
Very efficient and job done to a high standard
Window screen replacement Hoddesdon Branch
Great service from Hoddesdon Branch Staff were pleasant and I am pleased with the work.
Easy to book
Easy to book. Confirmed immediately. Said would take up to four hours to be completed, and was done in one and a half hours!
Everything went smoothly from initial…
Everything went smoothly from initial enquiry to the tech coming out to fit the screen
Prompt good service .
Prompt good service .
Friendly Service and Professional Job
The guys that turned up really knew their stuff, were friendly and completed a professional job whilst also looking after my pride and joy car.
Friendly helpful service
Friendly helpful service. Excellent punctuality and quality work
Renault scenic windscreen replacement.
Two men came to fit a new front windscreen on my Scenic, very efficient ,quick and knowledgeable.They told me not to drive it for an hour and not to pressure wash it for 5 days .
Windscreen Replacement
The team were pleasant and polite and did a great job of my replacement windscreen in the time that was allocated.
Fast and efficient with good friendly…
Fast and efficient with good friendly fitters
Very good service
Very good service
on time very good service
on time very good service
Great
Great, friendly, quick
Responsive and efficient.
Responsive and efficient.
The window and fitment was great and…
The window and fitment was great and fast, little disappointed with the broken plastic part I was left with on my wiper tray
Where helpful with what Service i…
Where helpful with what Service i needed , cmae to my place of work, quick to respond and kept me updated- couldnt ask for more really!
I had a very positive experience …
I had a very positive experience from the initial phone call through to the completion of the repair. I called while working away, as my car was parked on a campus. The driver, Daniel, went above and ...
Efficient service
Efficient service
Excellent service
Excellent service
Great service.
Quick, polite and professional. Would definitely use again.
As Expected
Visit and work on the day was as expected. Had a very hard time arranging the appointment time but as it worked out, timing was great for me.
Windscreen replacement
Helpful, Friendly, Polite, Excellent job
Friendly
Friendly, helpful staff. Finished the job at the estimated time. No issues with the windscreen.
Front Windscreen Replacement
Technician was on time, friendly and very efficient. Replaced front windscreen in about 90 minutes. Good customer experience.
Friendly staff - efficient job
Friendly, welcoming staff. Highly experienced fitter who explained the job, process and time to complete. Then did precisely that. My car a very new Defender, just bad luck, a split windscreen due t...
Quick response
Quick response, job was done very well. Very pleased.
Great service.…
First call to last they made the whole booking experience very easy everything was explained clearly and everything I was told on the phone happened exactly as it was explained to me.The guys turned u...
Very good service and communication
Very good service and communication. I will recommend. Thanks
Great service very efficient and kind
Great service very efficient and kind. Quick job very happy
Easy process for a new windscreen
Easy process for a new windscreen Friendly helpful staff. Fast and smooth service and time to complete.
Great communication and amazing service.
Great communication and amazing service.
Josh was amazing he helped me get the…
Josh was amazing he helped me get the best from National windscreens he is 💯 the best asset within the company 👍
Excellent service from enquiry to completion.
Excellent service from initial enquiry and the booking-in procedure through to completion of the work and collecting the vehicle.
Great experience with National Windscreens
Very easy to sort a replacement windscreen at my home address. Thank you!!
They turned up on time and were very…
They turned up on time and were very professional. Didn’t take too long either and you can hardly see the repair
Excellent ….
Excellent…front windscreen fitted…..turned up at requested time….phone call 1 hr before arrival….operator very affable and helpful…car left very tidy…
Very good...
Very good...
Sorry for the delay in reviewing as I…
Sorry for the delay in reviewing as I thought I had already done so. Exceptional service, I would recommend anyone to get their windscreens replaced here
Carried out timeously
Carried out timeously. Identified reason for cracks in old windscreen.
No Problems
Good communication with the company. Insurance sorted easily. A clean and organised job.
Easy company to deal with.
Easy-to-use website for booking. Plenty of slots available for at-home (or at-work) repairs. Technician location trackable. Technician was polite, competent and helpful. Repair without any issues. On...
Brilliant service from start to finish 👍🏻
Brilliant service from start to finish 👍🏻
Great service
Great service, soo efficient from initial booking to work being finished Great company
The engineer came within the time…
The engineer came within the time specified, informed me before hand when he was on his way and carried out the repair efectively.
No hassle repair
No hassle repair, was expecting me at the agreed booking time/date. Great clean job, everything works well.
Prompt, efficient and friendly
The repair was carried out promptly and efficiaently and in a friendly manner.
Everything went to plan.
Everything went to plan. In fact the Bury depot had my car ready and available in advance of the promised time. This was far superior service to the last time I had my screen replaced by another compa...
Done in quick time.
Done in quick time.
Great service and very nice guys cannot fault National windscreen.
From the time I arrived the men working there were very professional and explained all the things that may need to be done before they replaced my heated windscreen,they got it done quickly and cleane...
Good communication
Good communication Fast friendly competent service
Quick and efficient.
Quick and efficient.
Arrived on time and a quick
Arrived on time and a quick, efficient service completed well inside the time frame given. Staff member was very friendly and explained everything well
Great experience
Great experience Engineer was fab from communication down to talking through the repair was brilliant.
Done a good job
Done a good job
All excellent service
Came within time given - phoned to give a clear window of arrival too. Window replaced within 50mins and excellent.
Great service
Great service
Wonderful service
Great customer service & kept well updated before and during repairs. Repairs done in a timely manner as well
Very efficient and kept well informed…
Very efficient and kept well informed about appointment and progress on the day.
Prompt and efficient service.
Prompt and efficient service.
Efficient and quick
Efficient and quick, done a good job. Thanks
Come to replace when they said they…
Come to replace when they said they would and didn’t mind when I changed the address where repair would take place .
Good job done
Good job done
It was easy to drop off leave it there…
It was easy to drop off leave it there n come back later or wait in waiting room till ready but need coffee now tea n biscuits while u wait other than that it was an easy exercise
Quick
Quick, efficient.
Great customer service
Excellent service from Scott and Sean- extremely helpful and delighted with the whole experience. Sean did an amazing job, first trying to repair then following up with a replacement- took great care ...
Easy online booking
Easy online booking following a link after reporting a damaged windscreen through my insurance. I ended up needing to push back the date which I could do online with ease. Simple drop off, very pleas...
I had to change my booking and the…
I had to change my booking and the person who called was really helpfull.
Excellent service completed the fitting…
Excellent service completed the fitting of new rear screen in quick time. Removing all trace of old screen
Brilliant
Brilliant, did the replacement at my house and was all done within and hour. Excellent service
Great service by Ross quick efficient…
Great service by Ross quick efficient and well carried out
Excellent service
The technician arrived on time at my home address and carried out the work professionally. They explained the procedure and gave advice.
excellent quick informative service!
excellent quick informative service!
Really efficient
Really efficient, explained what he was doing and timely
Great sevice
Very prompt, arrived earlier than anticipated, friendly service and informative. Booking process was very easy and straight forward.
Excellent service and staff
The staff member who dealt with me was superb. Clearly discussed the options etc and did a great job fixing the chip, I wouldn’t even know the window has been chipped now! Easy and great service!
Fitters give very good comms all the…
Fitters give very good comms all the way through explained in detail did an excellent job,thank you
Easy to access the windscreen repair…
Easy to access the windscreen repair through my insurance. Available appointments and fast efficient service. Good job all round.
National Windowscreens
I had two large chips in my windowscreen which needed fixing before they got bigger. My insurance took me through to National Windowscreens website and we filled in all the information that was requir...
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National Windscreens is a registered company in England & Wales
Registered Number 01612587 VAT Number 322 1657 86
Calls may be recorded & monitored for training and quality purposes.

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    • Glass Repair & Replacement
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    • FREE Windscreen Inspection
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