National Windscreens
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Customer Reviews

We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide

Trustpilot
Everything was excellent from start to…
Everything was excellent from start to finish. I was given a time slot and the technician rang in the morning to narrow that down to a 2 hour window. He arrived within that time and changed the wind...
Excellent service
Only had to wait a couple of days for an appointment. Turned up on time and mended small chip in windscreen. All sorted within an hour.
Ernie gave me advance warning of his…
Ernie gave me advance warning of his arrival by text and arrived promptly. The job took exactly the time he said it would and he was friendly and approachable throughout the process.
very smooth experience easy to book
very smooth experience easy to book, very customer oriented
All good Thankyou very professional job
All good Thankyou very professional job
Exceptional Bournemouth team
I would like to thank you for exceptional service I got from the whole team in Bournemouth . It has been pleasure meeting Theresa and her team of extremely hard working, polite and caring individuals....
MG ZS replacement screen
Easy fuss free customer experience
Efficient
Efficient, pleasant and on time.
Straightforward and good communication.
Straightforward and good communication.
Roy was very helpful
Roy was very helpful
Fast and hassle free service
Fast and hassle free service. Thank you
Quick honest service
Quick honest service
Great experience
Such a great company and great staff the guy sorting my windscreen explained every step to me and was very helpful and clear and while I waited which really wasn't long at all I had a chat with the as...
Great service!
Great service!
Friendly
Friendly, easy to contact, very very professional service.
Great service
Simple drop off and collection process, good communication and no issues with quality of work.
Polite member
Polite member , quick work .
Very quick and efficient service!
Very quick and efficient service!
Deep chip due to something coming off the back of a lorry
They came to my address the day after I reported it. The job was done fast and the guy that came was lovely and did a fantastic job. Really pleased with it. Thank you
Really friendly service both on the…
Really friendly service both on the phone and the engineer on site. The work was completed quickly and perfectly, very impressed.
Excellent professional service
Excellent professional service , lovely guys
No fuss no problem very polite…
No fuss no problem very polite operatives who replaced the screen very quickly and left no mess.
Friendly service and quick
Easy to book vehicle in & appointment check in good. Friendly staff and informed as soon as screen changed. Work done to a high standard.
Very supportive technician
Very supportive technician
The repair was carried out on time and…
The repair was carried out on time and quickly, the technician was very pleasant.
It was quick and good customer service
It was quick and good customer service. Thank you
excellent Service
very quick and efficient and professional.
Exceptional service
turned up on time, did the job quite quickly & left no mess. 10/10 from me.
Excellent
First class
Very polite service
Very polite service. Would recommend
Very professional and attention to…
Very professional and attention to detail!
Highly recommend
Alastair, Neil and Carol D were super. Highly recommended, super nice people and service.
An excellent service
Gary and his team were very professional, friendly and courteous. They did an excellent job and had my car back on the road in less than an hour.
Seamless Process!
Great communication, received a call from the engineer (James) with eta Arrived on time and completed the job within 10 minutes A1 service!
The engineer has called in advance
The engineer has called in advance, arrived on time , executed their job to the standards.
Quick
Quick, polite and took the time to explain everything clearly.
Although I had to call severally to…
Although I had to call severally to know the update, the arrival of the Techinician was still on time, he was very friendly and professional. Coming to my work place to replace the Windscreen really s...
Great guys changed the window in no…
Great guys changed the window in no time all was put back perfect 100 percent
Excellent service
Excellent service
A job well done
First class service from the initial phone call to the completion of the repair . Very satisfied.
Great service and a professional job!
Great service by two friendly, knowlegeable and professional technicians. Very impressed.
A quick efficient service
A quick efficient service. The window was fitted and the interior cleaned in about 20mins. The fitter came prepared for the rain and the job was completed without any problems.
The staff were very friendly and…
The staff were very friendly and helpful. Gave us all the information we needed.
Cracked windscreen
Fast friendly service
Really good service
Really good service friendly person who came out definitely recommend
Efficient & Professional
Very quick and efficient. I called late afternoon to report a windscreen chip. I was offered an appointment at my home the following day. On the morning of the appointment, I received an email link to...
very quick professional service
very quick professional service
Fast service on-time too
Fast service on-time too
Very fast turn around
Very fast turn around . very Freindly person wouldn't esstate to contact you again 🙄
Excellent work
Excellent work, well organised ….very helpful. Windscreen fitted and safety camera sorted in good time. Customer service very good …..helpful with my dog (Albert) who had to be with me. All very very ...
They are very quickly very friendly…
They are very quickly very friendly they done good job thank you
Good but on hold a long time to phone
Good but on hold a long time to phone
Took all the hard work out of replacing…
Took all the hard work out of replacing the window, came and collected my car and bought it back to my work place
Professional and friendly
Professional and friendly. Excellent job.
Job completed to timescale quoted
Job completed to timescale quoted. New windscreen fitted just like new.
The guy that came and replaced my…
The guy that came and replaced my windscreen did and absolutely amazing job, very friendly and knowledgeable helped me with a rear view mirror problem that I had that saved me a lot of time. Very goo...
First windshield change ever. Great experience
Changed my windshield through my insurance policy. Had appointment for a Saturday morning after a two weeks waiting time. Communication after the booking and on the day of the appointment, was great a...
Very professional
Very professional. Fast and quick. Reliable service
Came on time
Came on time, done the Job first class
Very quick and efficient!
Very quick and efficient!
Straight forward to book.
Straight forward to book. On the day was notified with a time of arrival. The engineer was polite and courteous and carried out a first class replacement.
Windscreen
Was sent a link so I could track the agent attending my repair. When he arrived he was very polite and informed me ov what he would be doing. He got on with the job which didn't take to long before he...
Great communication
Great communication. Technician was on time, courteous and gave clear explanations of work to be carried out.
Very polite and courteous with every…
Very polite and courteous with every interaction. also a job well done.
windowscreen
replaced screen as they said in specified time great guys
Very friendly
Very friendly, very efficient and very happy with the new windscreen
On the doorstep windscreen replacement
Efficient, friendly and professional
Excellent service
I had my windscreen and wipers replaced, they were friendly, efficient and did an excellent job, thank you 👍😊
Was very easy to book took my car in…
Was very easy to book took my car in and they did it straight away. Very friendly staff.
Easy to book online give them your…
Easy to book online give them your details repair man rang on the day turned up on time repaired screen brilliant job paid my excess they do the rest .
Very friendly and efficient
Very friendly and efficient
My experience with National Windscreens …
On arrival at National Windscreens Thetford, I was greeted by Terry and Ben who were very polite and respectful. They fitted the new screen in a lot less time than expected, and the car was handed bac...
They were quick
They were quick and offered a comfortable place to relax whilst I waited with free coffee.
Very easy and helpful came out fitted…
Very easy and helpful came out fitted in half an hour. Thanks
Vere helpful and knowledgeable…
Vere helpful and knowledgeable technician
Excellent service
Excellent service, arrived promptly & completed the job quickly & efficiently. Friendly guys, cleaned up & removed glass debris (both inside & outside vehicle). Can’t fault, thank you.
Good job well done
Good job well done Fantastic guy
Amazing team and comfortable…
Amazing team and comfortable appointment with the staff. Approachable and friendly. Thorough and precise throughout the appointment. Highly recommend
They came and did the job
They came and did the job, was professional and polite
Very efficient service
Very efficient service. Friendly helpful people.
Andy who came to fit was pleasant very efficient service and…
Andy who came to fit was pleasant and helpful
Very quick and easy service hassle free
Very quick and easy service hassle free
Rep was lovely and kept me informed of…
Rep was lovely and kept me informed of what was going on and arrived on time
Everything went as planned
Everything went as planned
Communication from Max and Ryan was…
Communication from Max and Ryan was clear about when they would be calling to replace the windscreen. They were polite, helpful and explained everything. The job was well done in a timely manner with ...
Very relaxed attitude (in a positive…
Very relaxed attitude (in a positive way) from checking in to making sure windscreen was fitted and I could pick up within a reasonable time to suit my day. Great job and service.
Very professional
Very professional
Customer service is great
Customer service is great, friendly and welcoming.
Problem free windscreen replacement…
Problem free windscreen replacement from start of the process to the end. I booked the first available date, was constantly kept fully informed via text message, the tecnican came on the appointed day...
Very helpful local staff
Very helpful local staff. Friendly helpful fitter
Excellent .
Excellent .
Very good service and fast.fitters…
Very good service and fast.fitters we’re very helpful and efficient
Very good service
Very good service. Communication leading up to windscreen replacement for Honda Jazz was very helpful. Work done within the time scheduled. A perfect replacement and the car was left clear of glass de...
Highly Recommend
I was kept informed of what time to expect the technician. My windscreen was repaired within 20 mins, the technician was polite, efficient & respectful of my property.
Great service and friendly people
Great service and friendly people
Very happy with it.
Easily booked the appointment online. The operator arrived at home on time. He did a very good job and was very friendly. I'm very happy with it.
Great job9
They arrived in good time and did a great job on fitting the windscreen
The job was professionally done and on…
The job was professionally done and on time. That meant a lot to me as I feared it might rain while my back windscreen was undone. I will gladly recommend you to anyone in need of your services.
Easy to book within the week
Easy to book within the week. Arrived on time to my house, replaced the window and off they went. Easy. Had to pay £135 excess but couldn't have gone any smoother.
The man explained exactly what he was…
The man explained exactly what he was doing and made a very good job of it
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National Windscreens is a registered company in England & Wales
Registered Number 1612587 VAT Number 322 1657 86
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