Customer Reviews
4.7 /5
Average Rating
Source: NPS surveys
From over 110,000 reviews
5
97,480
4
5,050
3
3,725
2
2,256
1
2,660
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide
First class
First class service and attention to detail even though it was late on Christmas Eve
September 2020
Excellent
Quick, efficient service
September 2020
Fantastic
Extremely helpful staff from start to finish. This was my first car and the first time I had any problems with it. All staff worked hard to reassure me and completed a fantastic job.
September 2020
Friendly and polite
Technician arrived on time, kept me fully informed, was friendly and polite and did a good job!
September 2020
Very welcome
They made me very welcome while my windscreen was repaired, allowing me to work in their office and making me a good cup of tea!
September 2020
Good service
Good service and communication
September 2020
10/10
10 out of 10 excellent customer service and all work carried out in an efficient and professional manner. Would highly recommend.
September 2020
Excellent customer service
The gentlemen at Kings Lynn branch was amazing! He provided excellent customer service and he should be commended for being so good at his job. He and his colleague both took extra time out to explain to me what lane guidance was and how I use it on my car. They both were amazing, please pass this on to them!
September 2020
A credit to your company
The two guys who came couldn’t have been more helpful. They were polite and courteous and a credit to your company
August 2020
Quick and professional
Very happy with service provided. Quick & professional.
August 2020
Fitter wore appropriate PPE
The fitter wore appropriate PPE and did the job in a professional manner, well done.
August 2020
Technician competent and tidy
Good contact between call centre, local branch and Technician prior to arrival. Technician was very professional in all aspects of this job; in addition very competent and a neat and tidy worker.
August 2020
Technician really accomodating
It was during storm Francis and we are on the seafront. I spoke to the technician about taking the children to lunch whilst he fixed the screen in a car park so he had some shield. He was really accommodating. I was able to have lunch with kids whilst he worked and then go home when it was done.
August 2020
Patient and polite
Everything went as planned and the man in the call centre spoke particularly clearly and was very patient and polite.
August 2020
Very pleasing result
Technical cured the chip so you could hardly see except for a very slight mark where impact occurred from a stone so am very pleased with the result.
August 2020
Replacement handled efficiently
Everything from scheduling through to replacement handled efficiently and professionally.
August 2020
Tremendous easy process
From start to finish, the service provided to replace the damaged windscreen was tremendous - it couldn't have been an easier process. Thank you!
August 2020
Amazing and helpful team
I've had many different companies replace windscreens for me over the years. First time using this one and wont be using anyone else. The phone service team was amazing and very helpful. The technicians who turned up were very polite and did their job to a such high standard all whist I was at work, thank you.
August 2020
Would definately use again
An easy experience all round, hope|I don't need a replacement windscreen again but would definately use your company again. Thank you.
August 2020
100% happy with work
Excellent technician did a grand job 100% happy with his work and attitude when on site. 10 out of 10. Many thanks to him.
August 2020
Would recommend to others
The technician turned up on time and did a great job, in a good time scale and was friendly and polite. Was a good service would recommend to others.
August 2020
Carl was polite and friendly
Your technician Carl was polite, friendly and very helpful. He kept us appraised of any problems and dealt with everything with minimal fuss. We had to attend your office as our windscreen was to big to fit on your vans. He gave clear instructions on how to get to him as well as the full address and postcode. Your workshop was very clean as was the waiting room he showed to us. This was a good an experience I could have hoped for and would happily recommend your Liverpool office and its team too.
August 2020
Very professional
Two Vans arrived they got on with the job, knew what they were doing and were very professional.
August 2020
High standard
Windscreen repaired quickly and to a high standard. Repairer was professional, cheerful and friendly.
August 2020
No waiting around
Very quick response, professional, friendly, excellent job of replacement window. The technician came to my home so no waiting around elsewhere, no mess left.
August 2020
Within agreed time frame
The total process was handled very well indeed and within the agreed timeframe.
August 2020
Trouble free service
It was a an efficient and troublefree service especially for the process to take place at home. Excellent.
August 2020
Knowledgeable polite and friendly.
I am really impressed with the service I received. An appointment was made very promptly and using the service was really easy and straightforward. The fitter was knowledgeable, polite, friendly and helpful. The windscreen was replaced quickly and without a fuss. I love that the windscreen was replaced on my driveway rather than having to take it to a garage. I am very impressed with this service and would happily recommend it. Thank you.
August 2020
Absolutely superb service
Absolutely superb service from Stan in the Bury branch following my rear windscreen being smashed. The glass wasn't in stock but Stan kept me updated throughout and called out of hours to let me know that it was due to be delivered the following day.
August 2020
Friendly and informative
Manner everything done from start to finish was so friendly informative and professional. Tommy 100% on job.
August 2020
Excellent fitting service
Excellent service throughout. Good internet site on booking repair. Good communication on time and date and time for repair. Excellent fitting service.
August 2020
Sorted problem quickly
Sorted out my problem quickly and got my car back on the road.
August 2020
Polite and helpful
Very polite and helpful staff members at the Bournemouth branch. I was on holiday when my window cracked and they dealt with the issue as quickly as possible.
August 2020
Polite and friendly
On time, polite friendly staff on phone and in person. Car not tested out yet but the technicians themselves (Andy and Arthur) were excellent..
August 2020
Amazing job
They guys who came out to fit a new windscreen were on time were well mannered polite and did amazing job.
August 2020
Service with clear explanations
Very quick response to my call. Very friendly staff. Very accommodating to suit the time I could do. Very good service with clear explanations of what I could expect.
August 2020
Cannot fault service
Very efficient service from first phone call to arrange the visit, to the end result, new windscreen. Cannot fault your service and would recommend
August 2020
Honest guys, very happy
Windscreen was replaced very quickly. The guy admitted that he broke the panel to the side of my windscreen by accident and advised he had already ordered a replacement. They replaced it for free when the part arrived- very happy with this, as a lot of people would have just tried to get away with it! So very honest guys and very happy.
August 2020
Prompt, efficient and polite
Prompt, efficient and polite service despite having to work in the pouring rain! Very happy with the service and finished replacement.
August 2020
Good ambassador for company
Very Good Service. Engineer very friendly and professional. A good ambassador for your company. Would highly recommend.
August 2020
Superb Repair
Technician was polite and very helpful. I thought I was getting a new windscreen, but he did a superb repair job. Thanks
August 2020
Excellent & Friendly
The overall service was excellent and friendly. The technician was polite, efficient and explained all the do's and don'ts perfectly and effectively
August 2020
Courteous and Professional
Drivier was friendly, courteous and professional. He gave information and did a good clean job, tidied up after himself and acted properly in this lockdown time, thank you.
August 2020
Pleasant, good humoured efficient
Banbury centre sent a replacement windscreen the same day. The technician was pleasant, good-humoured efficient. He did an excellent job. I was very pleased with the service. Top marks!
August 2020
Very helpful
The two men at Bangor centre were very helpful! And nothing was too much work for them! Thank you so much.
August 2020
Excellent communication
Excellent service, Communication and efficiency at the Barnstaple branch.
August 2020
Real asset to your company
My technician (I think he said he’s name was Mick) arrived on time, he called when he was 20 mins away. He explained the process and how he would sanititize everything, he was extremely friendly and knowledgeable. He was also very reassuring seeing as I had just came out of shielding, he is a real asset to your company!
August 2020
Friendly and chatty
The gent was more than happy to answer any questions I had and was very friendly and chatty
August 2020
Helpful and friendly Call Centre
Very helpful and friendly at the call centre and the technicians who came out were both very friendly and informative.
August 2020
Good Ambassador
Your technician was extremely efficient, helpful and courteous. A good ambassador for your company.
August 2020
Helpful staff
Good service ,on time helpful staff gave more info on the glass and other bits.
August 2020
Precise post fitting advice
The technician that carried out the work was prompt, very smart and informed me fully what he would be doing. When finished he gave very me very precise post fitting care advice. He was a credit to your company.
August 2020
Matt Cole was fab
Great customer service. The technician - Matt Cole, was fab - showed his extensive knowledge of his job. 10/10 service!!!
August 2020
An excellent standard
Efficient and friendly service st the Salisbury depot. Windscreen replacement completed as agreed and to an excellent standard.
August 2020
Simon did an excellent job
Because the whole process was easy from the first phone call to the fitter doing the screen replacement Simon the fitter was polite and did an excellent job Thank You
August 2020
Really impressed
The chap repairing the screen completed the job with competence and he dealt with all Covid requirements superbly, I was really impressed with him.
August 2020
Brilliant great service
Technician was brilliant under a difficult circumstance with a jobsworth traffic warden. Great service all round.
August 2020
Kept me informed
Very pleased with service, kept me informed at all times and managed to fit car in at garage as weather changed. Thank you team.
August 2020
Everything I hoped for
Everything was just as I hoped,and was booked in and completed in a very short time. As my MOT was due that day, so I was very happy with the service.
August 2020
Straight forward, no hassle
Very quick repair, arrived on time, very polite man, no problems, straight forward no hassle service.
August 2020
Prompt, polite and efficient
Prompt, polite and efficient sums up the attitude of the person who came and replaced my windscreen.
August 2020
Windscreen was amazing
It is scored this way because , your company was very prompt in dealing with my claim. Arrived earlier enough to the time provided and date provided for my convenience. Time taken to replace my Windscreen was amazing and I never thought it would take short of 20 minutes to replace. Great job. Thanks
August 2020
Prompt with dealing with my Claim
It is scored this way because your company was very prompt in dealing with my claim. Arrived earlier enough to the time provided and date provided for my convenience. Time taken to replace my Windscreen was amazing and I never thought it would take short of 20 minutes to replace. Great job. Thanks
August 2020
Completed in a timely manner
Very professional, efficient and courteous technician who completed the repair in a timely, neat and friendly manner.
August 2020
Perfect
Good service and don't take too much time for change. Perfecttttttt
August 2020
Thank you National Windscreens
The Technician was very polite, checked the vehicle over, checked our documents, advised what he was going to do, advised payment details, got on with the job and knocked on the door when it was complete. Let us check his work, completed payment and gave us the paperwork ALL with a pleasant attitude :) Thank you National Windscreens. We had to come to you as you are our Insurance recommended contractor..... you might have convinced us to use you instead of our normal Autoglass for other claims.
August 2020
Would recommend to friends
Alan and Glen were very good at replacing the windscreen on my car. Very tidy and very pleasant would recommend to use you to my friends, thanks again.
August 2020
Satisfied with every aspect
My first call was followed up very promptly and an appointment was made for the next day. The technician was very polite and personable, and efficient. I was very satisfied with every aspect and the end result.
August 2020
Very impressed
Asked Technician to wear a mask, and he complied. Was cheerful, efficient, and helpful. Very impressed.
August 2020
No fuss, great job
No fuss in reporting the problem, technician arrived as advised, screen replaced without any problems - great job.
August 2020
Professional and quick
Good, quick, professional job. Very pleased
August 2020
Professional and immaculate
The windseen fitter was very polite. Very professional he covered everything over and when the job was completed he cleaned up and wiped down immaculate.
August 2020
A credit to the company
Johnny was a professional, courteous gentleman and got my windscreen replacement done quickly and professionally. A credit to the company. Highly recommended.
August 2020
Good communication all round
Two very pleasant guys, no sooner here, then gone with screen repaired. Good communications all round.Just how it should be. Thanks guys
August 2020
Extremely professional
Extremely professional, helpful and friendly.
August 2020
Workmanship, quality excellent
The service that I received from the Cowley Oxford branch was excellent. Regarding timings, I arrived at the branch and the worked began exactly on time. I then returned 1.5 hours later (as advised) to find that the work had been completed. Regarding quality, the workmanship was excellent in that alignment, bonding, trim fitting and cleanliness are all A1. Also, the replacement windscreen is of a far better quality than the previous one that had been fitted by one of your competitors.
August 2020
Professional and timely
The chip on the screen is barely visable now. And the job was conducted in a professional and timely matter.
August 2020
Technician was kind and prompt
The technician was prompt and was very kind as I kept him waiting for a bit after the repair when I was slightly delayed from returning from a dog walk.
August 2020
Great service
Great service and went out of their way to help me. The world would be a better place if all companies provided a great service as they do.
August 2020
Brilliant no-nonsence service
A brilliant no-nonsence service. The Technician was absolutely first class!
August 2020
Excellent
Excellent service
August 2020
Efficient service
Good efficient service and job well done
August 2020
Quickly booked and repaired
Great service. Quickly booked and repaired. Friendly welcoming service. I didn’t have to do anything!! National Windscreens took care of everything!
August 2020
Quality repair
Friendly on-time service, quality repair.
August 2020
Polite, helpful and friendly
The technician was on time, told me exactly what he was going to do and how long it would take, and was polite, helpful and friendly.
August 2020
Professional and quick
The gentlemen were very professional doing their job, quickly and no mess left behind
August 2020
Excellent service
Excellent service ! My appointment was changed to 34 hours earlier which was suited ! Cannot thank u guys enough. Well done
August 2020
Credit to your company
Stephen your fitter is a credit to your company with excellent knowledge and work ethic.
August 2020
Fitter really helpful
Really helpful, called back when they said they would. Got the glass delivered quickly and sent someone out of hours. Fitter was very polite and friendly.
August 2020
Knowledgeable Technician
Clean working, knowledgeable technician who listened to the customer.
August 2020
Quick without fuss
The windscreen was replaced quickly and without fuss.
August 2020
Easy online booking system
Ease of use of online booking system. Appointment availability was very good. Technician was polite and professional both when phoning to arrange appointment and during appointment.
August 2020
Efficiency and attention to detail
I was very happy and impressed by the guys efficiency and attention to detail. They even fitted the new wiper blades I had purchased. Excellent service.
August 2020
Efficient, arrived on time
The service was efficient, the technician arrived on time and the repair carried out quickly and to my satisfaction
August 2020
Fantastic attitude
Technician had a fantastic attitude and completed work in a quick manner.
August 2020
Call centre very helpful
Very polite people on phone and in branch. Call centre was very helpful getting me booked in sooner than a Technician could come out. Technician on site was lovely, polite, friendly and helpful. 10/10 would break windscreen and get it replaced here again!
August 2020
Professional and helpful
From the Customer Service team to the Service Centre Manager and Technician, everyone was very professional and helpful. Would highly recommend, very impressed.
August 2020
Professional
Very professional and quick.
August 2020
Great Engineeer
Excellent and very professional service.Hassle free and great engineer.
August 2020
Highly recommend
The technician was extremely professional and ultra competent. A credit to your company. Would highly recommend you to all.
August 2020
Very knowledgeable
Excellent communication from local Coventry office and extra care from fitter. This was an unusual size screen and special trim. The fitter was very knowledgeable and the back up from the depot to locate and deliver the trim was exceptional. Very well done!
August 2020
Technician very courteous
Technician very courteous and explained repair and replacement options thoroughly.
August 2020
On time and professional
Technician was polite, on time, professional and well presented.Very knowledgeable and a job well done.
August 2020
Explanatory of work
Excellent Service. Very polite Technician and explanatory of work to be undertaken before proceeding with job. Extremely happy with the repair to Windscreen.
August 2020
Experience very easy
My technician was very professional and friendly, and made the whole experience very easy
August 2020
Polite clear concise
Professional service, kept me informed of progress. Very polite, clear and concise would definitely recommend them to family and friends.
August 2020
Pleasant and supportive
The service was excellent, any contact with your employees was pleasant and supportive.
August 2020
very efficient and effective
Very efficient and effective just call them up and get someone to come around to replace windscreen the price was very reasonable in comparison to many definitely recommend them. I tend to use independents however the individuals available didn't answer or respond and couldn't wait longer. The guys carried out a great job
July 2020
Brilliant job
Brilliant job by Lewis and Roy. Excellent communication and all matters discussed accurate. Prompt and pleasant service in person, a really positive and professional approach and job well done. Really pleased with the level of customer service here.
July 2020
On time and quick
Technician came on time for the Mobile Repair & my Windscreen was replaced within 40 minutes.
July 2020
Professional work
Choice of time slot, professional work, even moved the old windscreen stickers across.
July 2020
Great Technicians
The Technicians were great. I had two separate screens done and two different days and the guys were brilliant.
July 2020
Great service from office and Technician
Everything was done smoothly and very quickly. Great service from the lady in the office who booked it and she was very helpful and friendly when I picked my car up. The gentleman who booked my car in was very efficient too and called me as promised when the car was ready. I appreciated that he came out to greet me when I arrived and made the whole process very quick. All simple stuff but they did it very well. My thanks to both of them.
July 2020
Social distancing observed
Really great social distancing observed. Very friendly. Quick efficient job done.
July 2020
Nissan windscreen sourced quickly
The Nissan Micra windscreen was not initially in stock. It was sourced very quickly, and two days after my initial call, the work was done.
July 2020
Done quickly and professionally
Technician arrived early and was very polite in checking it would be ok to arrive early. Felt no pressure at all to accept the earlier time, it worked out well for me anyway. Job done was great, even familiar with the particular trim on my car which meant it was laid flush (correctly) by sliding and not pushing. Explained what he thought caused the crack. Job was done quickly and professionally.
July 2020
Above and beyond
Technician went above and beyond. Took car to garage for me and then dropped it back to my flat when repaired.
July 2020
No hesitation to recommend
Very courteous young man, who was happy to answer my queries with very informative replies. Also did the repair professionally. Will definitely have no hesitation to recommend.
July 2020
Would definatley use again
The service I received was excellent, he phoned me with a time slot of 2 hours and he arrived in that time, repaired the chip nicely and was very friendly and professional. I would definitely use this company again.
July 2020
Great all round experience
No hassle with getting it booked. Technician very polite and friendly. Completed the job in a professional and tidy manner. A great experience all round thank you
July 2020
Fastest response ever
This was the fastest response I have ever seen - literally minutes after I had contacted my insurance company! The technician was polite abd competent. Well done!
July 2020
A pleasure to deal with
I found National Windscreens a pleasure to deal with.
July 2020
Minimum disruption
Couldn't fault the service. All done with minimum disruption and happy with the result.
July 2020
Technician brilliant to talk to
Not a single thing to complain about. Your telephone technicians were brilliant to talk to. Your fitter was on time really happy cheerful guy, would highly recommend your service.Thankyou
July 2020
Top class
The service that I received was top class, and I was extremely satisfied in the manner it was carried out.
July 2020
Credit to your company
Very professional, excellent knowledge, friendly, polite, punctual. Couldn't fault them in any way. Credit to your company
July 2020
Credit to your company
Perfect service from start to finish. Your call centre was excellent, then someone from the Bristol branch contacted me and made an appointment. The technician arrived within the timescale expected and was both polite and professional. He was a really nice lad and a credit to your company. Please pass on this feedback to him.
July 2020
Credit to company
The gentleman was very polite and also was very careful with the covid regulations making sure the car and keys cleaned. The gentleman is a credit to the company. Thank you.
July 2020
Completed as arranged and efficiently
Arranged via Tesco Insurance. Longer timescale than I would have wanted although very understandable given the current COVID situation. I can appreciate the logistic problems caused by reduced staffing levels in respect of technicians, additional procedures due to PPE and social distancing and all the other 'knock on' effect this has on every trade (including our own!). None of this caused me any problems, so well done all concerned. Technicians arrived as arranged and completed the task efficiently.
July 2020
Ryan ticked every box
Your young Technician Ryan ticked every box. He is an outstanding addition to your team. So polite, cheery, chatty and did a great job throughout!
July 2020
Very impressed with service
They were meant to come to my home but it was raining constantly. They called me an hour before the original time to see if I could come to them which was only 10 minutes away from my home. It took around 30 minutes to do and the staff were friendly polite and professional. Very impressed with the service I received.
July 2020
Very impressed
No complaints very impressed how the guy carried out the work and how careful he was not to scratch the paintwork etc. Very polite arrived in time and explained everything well.
July 2020
Deon fab and professional
Deon (Dion) who came out to replace my car windscreen was excellent and evenmore was very polite & friendly. He absolutely made a fab and professional job and was very punctual and prompt. He's a credit to your company. I'm very happy with your service, thank you.
July 2020
Would recommend
The technician was perfect and well mannered, will be happy to use again and recommend to friends and family.
July 2020
Respectful of peoples property
Found National Windscreens quick to repair the windscreen that was a full replacement too, employee very polite and professional and respectful of other people's property.
July 2020
Well mannered and competent
Your Technician was well mannered, efficient and most competent. Don't furlough him he was excellent .Tony BN211HY
July 2020
Polite, quick and professional
Arrived promptly but there was a scratch on the screen, arranged a new screen immediately and booked new fitting date, arrived on time very polite quick and professional.
July 2020
Great professional
Great professional service all round. The technicians were polite and regarded the Covid19 regulations at the time. I was also asked when I phoned if anyone was self isolating at the property. Good job!
July 2020
Obliging service technician
From first contact I appreciated the clarity of instructions and fitting arrangements and time schedule. Obliging service technician.
July 2020
Adam professional and knowledgeable
Overall service was outstanding, special mention for Adam who fitted the windscreen, very professional, polite and knowledgeable
July 2020
Friendly, professional and quite reasonable
I had a large chip and they fixed it in 20 minutes as promised.
Friendly, Very professional. Quite reasonable.
July 2020
Pleasant young man
A very pleasant young man, who was professional when doing his job, and friendly and cheerful in these difficult times. Thankyou
July 2020
Could not have been happier
Technician was fantastic, job was done quickly and professionally couldnt have been happier.
July 2020
Absolutely first class
Absolutely first class service at Kings Lynn branch workshop...an example of quality service and customer care!
July 2020
Polite and helpful
The service I received from initial called to completed job was exemplary. Both the call centre operator and the Technicians were polite and very helpful.
July 2020
Excellent
Windscreen replaced within 2 hours, all trim re fitted and the vehicle left clean and tidy, you wouldn't know it had been done, apart from you can see through it now :)
July 2020
Great from start to completion
After 44 years of driving this chipped screen was my first! National Windscreens were great from first call to completion. They also gave a quick appointment for my new screen. Great service from the Gloucester team.
July 2020
Excellent service
Excellent service throughout from the initially contacting my insurance company through to collection of car after repair.
July 2020
Service unsurpassable
Service was unsurpassable! Please congratulate your operative for the professional, and efficient manner in which the work was carried out.
July 2020
Ambassador for company
The Technician (Scott) was a great ambassador for your Company. From his introduction on arrival through to job completion his conduct was of the highest order. The windscreen was replaced with confidence and to my complete satisfaction. The person who called me from your Edinburgh call centre was polite and efficient and if all your technicians aspire to achieving Scott’s standard of customer and job service, your business can only benefit. 10/10 and a sincere thank you.
July 2020
Could not fault
Excellent service which I could not fault.
July 2020
Technician polite
Phoned up on Friday and they fixed it first thing on Monday morning. You can't expect better service than this. The technician who fitted was polite and did the job when he said he would whilst I was at work.
July 2020
Quick replacement
From the moment I called them I was given advice and asked the relevant questions to see if a home visit was applicable and it wasn't. I took my car to the nearest branch, the glass was replaced in a quicker time than anticipated. The staff were very helpful with regards to the local area as I was unfamiliar to it, payment was swift prompt and I had my car back in half a day.
July 2020
Appointment easy to book
Very polite, courteous but friendly service, easy to book the appointment, easy to deliver and collect the car, all on time.
July 2020
Great quick service
Great, quick service and advice before getting screen repaired.
July 2020
Good communication
The communication between the fitter and my self was excellent. He was polite, professional and a credit to your team.
July 2020
Process quick and easy
Because everything was dealt with in a very polite and professional way. The whole process was very quick and easy.
July 2020
Impressed with team
I was really impressed at how well the team at Chester kept me in touch with what was happening at every stage of the process. The guys that attended my workplace to clean up the car and prep and fit the new glass etc were really professional and friendly. Couldn't have been easier. Thank you.
July 2020
Friendly staff
Very polite on arrival to drop off the car and pick the car up. Was all completed on time. Staff was friendly.
July 2020
Good communication
I had no problems, lovely lads that fitted the windscreen and good communication from all the staff
July 2020
Expert advice
I was pleased with the expert, advice, and the excellent works carried out. Well done
July 2020
Very helpful
Very helpful. Quick and did a good job.
June 2020
Hassle free
Excellent service. Technician very polite and got on with the job, no hassle from start to finish
June 2020
Efficient service
Your service was quick efficient and decent I am very happy with the work done, thank you so much
June 2020
Professional Service
The process was easy and dealt with in a professional &timely manner
June 2020
Couldn't find fault
100% couldn't find fault any where. Courteous and polite
June 2020
Fab work!
Very polite gentleman, he follow social distancing rules and did wore protection gloves. On time, quick and fab work done
June 2020
Friendly service
The technician phoned and said he will between the time he said he was, how friendly he was can’t fault him in any way.
June 2020
Very good
You were able to carry out our replacement earlier than originally expected. Your technician arrived on time, on a Saturday morning. He was very polite, explaining everything to me. Carrying out a very good job.
June 2020
Excellent
Excellent and prompt service
June 2020
Impressed
Very professional on the phone from original call, through to booking and then contact on the day. The technician that came was smart and professional, did a great job, quick and clean, no mess or rubbish left behind. If it wasn't for the fact he repaired the windscreen we wouldn't have known he was there, he also maintained social distancing at all times. Impressed.
June 2020
Exceptional service
Exceptionally good service at a difficult time
June 2020
Fantastic service
The technician was absolutely fantastic and I would recommend him to everyone
June 2020
Friendly and helpful technician
Call centre very helpful, clear & friendly, I called late Thursday afternoon. Local Inverness depot called me only 10 mins after this, again very friendly & helpful, and arranged to come on Monday morning. Technician called on Monday to say when he would arrive & was right on time, friendly, professional and job done in good time. Very impressed as this is quite an unusual car and located in the North of Scotland. Excellent service, thanks!!
June 2020
Friendly service
Very friendly service and the technicians really went out of their way to expedite the replacement of my windscreen. I also found a very pleasant walk nearby to pass the time while I waited. All in all an unexpectedly pleasant experience.
June 2020
Good communication and a good job
Came out to me through my insurance. No issues. Very easy to deal with from start to finish. Good communication and a good job done. Many thanks
May 2020
Definitely recommend
Quick and easy service. The technician rang first thing to let me know when he was arriving. He was a very polite, informative, and a nice gentleman. I would definitely recommend.
March 2020
Couldn't fault the service.
I couldn’t fault the service.
March 2020
Hassle free
Friendly, efficient and hassle-free service.
March 2020
Very happy
I was very happy in how the whole operation was carried out in a very professional manner from booking to completion.
March 2020
Excellent
Excellent communication and flexibility to check the necessary requirements, organise and complete the replacement.
March 2020
Amazing
Everyone I spoke to and dealt with were amazing and very polite. No issues at all and all done on the same day it happened.
March 2020
Helpful and polite
The Wolverhampton depot were very helpful. The staff were very polite. I would definitely recommend them to friends. Thank you!
March 2020
Excellent
It was the first time in my 26 years of driving that I have had to replace a windscreen. The service I received from start to finish was excellent. Thank you!
March 2020
Professional and friendly
Both technicians were professional and friendly. They explained what they were doing and how to resolve any further problems.
March 2020
Cannot fault
The technician was very professional and friendly, he kept me informed about his progress and I cannot fault him. Thank you very much.
March 2020
Great job
Great job looks like rear screen had never been smashed, all looks totally original and this was important to me as vehicle was pristine before vandal damage.
March 2020
Polite and cheerful technician
Exceptionally polite and cheerful technician, courtesy call to notify arrival time, very neat job and tidy up.
March 2020
Good job
Both technicians were friendly and did a good job.
March 2020
Really easy
Fast response and the fitting was carried out quickly and the technician was really easy to deal with.
March 2020
Excellent service
Excellent service, depot even called me to say I could come in earlier as a previous appointment had cancelled. The screen was fit in the time the technician said, all staff very polite and friendly. Thank you St Austell branch.
March 2020
Excellent service
Excellent service from the Stafford branch. I would recommend and use again, great service.
March 2020
Absolutely amazing
The technician I had was absolutely amazing, so friendly and helpful as my windscreen was down as a replacement but only needed repairing so contacted his office and got it changed. He was amazing. Totally recommend to everyone.
March 2020
Testimonial
Polite, professional, punctual and explained everything well.
March 2020
Polite
Very polite from start to finish.
March 2020
Very polite and pleasant
The work was carried out very professionally, and the technician was very polite and pleasant.
March 2020
Cannot praise enough
The technician who came to replace my windscreen could not have been more helpful!! As well as doing a fantastic job he also cleaned up virtually every shard of glass inside my car on seats/foot well areas caused by the damage done by a vandal to my windscreen. I cannot praise enough for the work he did, thank you!
March 2020
Very pleasant and well presented
Very pleasant and well presented came and did the job very well, couldn’t ask for better good service.
March 2020
Professionally done.
The two technicians were quick and efficient. The replacement windscreen was very professionally done.
March 2020
Kept my vehicle safe
Quick, fast service and kept my vehicle safe as couldn’t collect until a few hours later. My Dad collected the key from them and I went after work to collect vehicle when depot shut. They’d put car alongside one of their vans so out of view.
March 2020