Customer Reviews
4.5 /5
Average Rating
From over 110,000 reviews
5
97,480
4
5,050
3
3,725
2
2,256
1
2,660
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide
Very satisfied with the process
I was very satisfied with the process and staff members from the start of contact.
October 2021
Listened to my predicament
Very helpful, listened to my predicament with a young baby and supported me appropriately. Kept me informed every step of the way.
October 2021
I was absolutely thrilled
I was absolutely thrilled with the service I received from everyone regarding the windscreen.
October 2021
Looked after me extremely well
The person I dealt with did an excellent job and looked after me extremely well.
October 2021
Very professional and informative
Very professional and informative technician who arrived on time and was courteous and friendly.
October 2021
Brian was a very professional operative
Brian was a very professional operative, very knowledgeable and I will definitely be asking for him next time.
October 2021
Professional in his work and manner
Lovely young lad turned up, was so polite and explained everything that was going to happen. Very professional in his work and manner.
October 2021
Prompt friendly service
Excellent and prompt service with friendly staff.
October 2021
Amazing job
Excellent service and amazing job.
October 2021
Accurate time estimate
Easy contact and booking, accurate time estimate, job well done.
October 2021
I am pleased with the quality
I am pleased with the quality of the work that was done and the technicians were polite and helpful.
October 2021
Professional and had a great attitude
He was very professional and had a great attitude. Everything was explained well and good advice once the job was finished. A credit to the company! Thank you for a great service.
October 2021
Nice experience instead of a chore
Technician went above to be helpful. Was friendly and all staff made it a nice experience instead of a chore.
October 2021
Very professional in every way
The young man who attended my replacement windscreen was absolutely fantastic very professional in every way.
October 2021
They went out of their way
Due to every interaction with your staff they were professional and polite. They also went out of their way during their off hours to come and help repair what someone previously damaged.
October 2021
Kudos to Alex he arrived bang on time
Friendly professional service from Alex. He arrived bang on time and finished the repair in no time at all, a little under 30 mins. Kudos to Him.
October 2021
A credit to your organisation
Both technicians were extremely polite and helpful. A credit to your organisation.
October 2021
Trouble free service
Completely trouble free service.
October 2021
I acted upon his recommendations
As mentioned previously the technician was polite, professional and explained fully what was required. I acted upon his recommendations.
October 2021
Amazing service, clear communication
Amazing customer service. Very flexible and worked around my plans. Clear communication, would highly recommend the technician I had.
October 2021
Professional performance all round
The whole experience was made very easy by both your office and your operative who carried out the work at my home. A very professional performance all round. Thank you!
October 2021
Easy drop off at your centre
Easy drop off at your centre and pick up and the car was vacuumed.
October 2021
Bjorn at Chesterfield branch extremely helpful
Trouble free service where Bjorn at the Chesterfield branch was extremely helpful and professional.
October 2021
Met efficient and polite people
When dealing with your company I met with nothing other than efficient and polite people. A great team, thank you very much.
October 2021
Carried out the work brilliantly
The two technicians were excellent and carried out the work brilliantly.
October 2021
Friendly staff
Excellent service, good quality repair friendly staff.
October 2021
Good quality repair friendly staff!
Excellent service, good quality repair friendly staff.
October 2021
Everyone did what they said
Everyone did what they said and the job was completed as expected.
September 2021
Flawless from start to finish
The service was flawless from start to finish. The Technicians were great too. Would highly recommend!
September 2021
Surprised to have an OE windscreen
I found the service you offer as excellent. The technicians were very polite and I was pleasantly surprised to have an OE windscreen fitted (maybe a thank you to LV Insurance too)?
September 2021
One phone call made easy process
Easy process. One phone call made, followed by one phone call received to confirm a booking. On the day, the reception was friendly, the work was carried out as planned. Very satisfied.
September 2021
Nothing short of a 5* service!
From calling to the windscreen being fitted we received nothing short of a 5* service! Polite, friendly but professional at all times. The guy that fitted the windscreen called an hour before to let us know he was on his way, turned up and did the job quickly and efficiently to a high standard. Would not hesitate to use this company again should any problems arise. Thank you!
September 2021
Showed and advised
Pleasant greeting, showed and advised.
September 2021
Carlisle exemplary professional service
Excellent service from start to finish. I was always kept informed of progress, given my glass was not immediately available due to Covid supply issues. The Carlisle Manager and his team were brilliant throughout providing exemplary professional service in every way. Thanks!
September 2021
I was kept informed Cardiff Depot
I was kept informed that the glass needed had to be ordered in. The Cardiff Depot made sure that I was booked for the first available slot once the glass was in stock. The technician was a lovely polite and professional young guy.
September 2021
Straightforward booking to dropping off
Everything about dealing with this company has been straightforward from booking online to dropping my vehicle off. Thank you!
September 2021
Was of the highest professional standard
The service provided was excellent throughout, from phoning to requesting a replacement windscreen, to the fitting. Everyone involved in this procedure was of the highest professional standard.
September 2021
Explained the repair process
Lovely friendly man that came, explained the repair process and did a quick very tidy job.
September 2021
Call Centre was very professional
The Call Centre was very professional and polite and it was very easy to make the booking. The appointment was not too long to wait, the technician arrived when promised and did a perfect repair job.
September 2021
Quickest, most professional at Hove branch
The quickest, most professional service from all staff at the Portslade/Hove branch.
September 2021
Incredibly polite and professional
The technician was incredibly polite and professional. Didn't force me into getting the windscreen replaced and talked me through all the options and the process of fixing it. Would 100% recommend.
September 2021
Bolton branch were amazing
The guys in the Bolton branch were amazing. I went a couple of days earlier than scheduled appointment and they fixed the windscreen in 10 minutes. Would recommend to anyone.
September 2021
Seamless and professional
Excellent, seamless and professional service from start to finish. Thank you.
September 2021
Did a great job!
The technicians arrived on time and did a great job.
September 2021
Technician knew his stuff
No problems, technician knew his stuff and acted very professionally.
September 2021
No complications!
Really impressive. So straight forward. No complications!
September 2021
Call Centre staff were very helpful
Call Centre staff were very helpful, then got a call from the fitter on the day, giving me an ETA and he turned up in the first half hour of that time. Was very polite and went through my repair options and recommended what was best for my situation. Was quick and tidy. Very happy with the job. Thank you!
September 2021
Excellent customer service
The whole process was completed with excellent customer service. Thank you all!
September 2021
Informative
Great customer service. Polite staff. Informative of time and place of appointment.
September 2021
Made it easy to book
Excellent, friendly service, made it easy to book. They came to my workplace so there was no need to take time off work.
September 2021
Everything met my expectations
It was all very easy to book and everything met my expectations.
September 2021
Worked very well together
It was a fantastic service and the technician and his colleague (who was on his first day) worked very well together. The technician was very experienced and not only was a good teacher, explaining things clearly to the new recruit, but also explained his role and the work he was doing on my car windscreen which I really appreciated. Professional job done very well. I was extremely happy with the outcome.
September 2021
Most impressive
Technician was superb - explained what he was doing very polite and helpful, most impressive.
September 2021
Very easy to use the website
Very easy to use the website and the technician was very professional.
September 2021
Yeovil team exceptional - big thank you!
I found your team at Yeovil exceptional on all fronts and could not have been more professional or polite. A big thank you from me!
September 2021
Genuinely an overall nice guy
Because he was a well mannered chap who had a bit of a laugh and was genuinely an overall nice guy.
September 2021
Convey my thanks to Trowbridge
You have a quite superb team at your Trowbridge centre, extremely professional, and polite. The experience was impressive, the Manager Neil and the technician who replaced the windscreen, totally brilliant and I hope you convey my thanks to them.
September 2021
Chris and Jay were cracking lads 10/10
The two technicians who fixed my windscreen (I think it was Chris and Jay) were cracking lads. Very friendly, very professional and you could tell that they took great pride in doing a good job. I love my car and felt like they treated it as if it were their own too. Cannot fault the service, the work or the two lads at all, 10/10 from me. Thank you very much!
September 2021
Everything explained over the phone
A fast, reliable and professional service from start to finish. Everything was explained by the lady over the phone, including the price of the excess to the courtesy call from the technician in the morning, telling me the arrival time and was spot on. He knew about my excess (believe me, not all field service technicians are told all the information) and told me the advice regarding having a new windscreen fitted.
September 2021
My experience was fantastic
The company as a whole is extremely professional, from calling up to sort out my replacement to meeting the fitter. My experience was fantastic and I highly recommend your company to anyone. Thank you for doing such a great job.
September 2021
Chap at Weston Super Mare helpful
Chap I dealt with at the Weston Super Mare branch was extremely helpful.
September 2021
Conducted prompt and professional
Everything was conducted in a prompt and professional manner.
September 2021
National Windscreens was first class
The whole experience using National Windscreens was first class. My appointment in the branch was arranged very quickly and at a convenient time to suit my work commitments.
September 2021
Easy and quick, thank you!
From booking to replacement it was all handled very easy and quick, thank you!
September 2021
Great service from Aron
Great service and customer care from Aron, pleasure to do business with.
September 2021
Job completed in good time
An efficient service, with the job completed in good time, by a very polite and helpful technician.
September 2021
Nothing was to much trouble
The lad that did it nothing was to much trouble for him.
September 2021
A very professional company
In my opinion it is a very professional company, people are very kind and helpful. They did a great job. My BMW is happy now!
September 2021
Was notified from start to finish
Was notified from start to finish. Called on the day to give me an ETA and again to say on the way. Arrived in time and job done on time. 10/10
September 2021
Willingly going the extra mile
From start to finish it was a professional, polite and as promised service. Technician was brilliant and even rang to offer an earlier appointment that day which I accepted. He was professional and skilled, completing the job with speed and clearing up after himself, willingly going the extra mile. Would definitely recommend service to others. Thank you!
September 2021
Call Centre to St Austell staff efficient
Every contact I had with National Windscreens was efficient & friendly, from the Call Centre to the St Austell staff, to the technician who came out on my request for a repair but ended up replacing the windscreen. The work was carried out so promptly with no fuss at all. I will strongly recommend National Windscreens to anyone!
September 2021
Adam Tunicliffee, Stafford was excellent
Adam Tunicliffee from Stafford branch was excellent and very good at his job and knowledgeable. Thank you!
September 2021
Keep up the good work
It was a great job. Keep up the good work.
September 2021
Call Centre was very helpful
Fast very efficient and an excellent technician arrived, did the job, could not fault him, a credit to your organisation! Also the Call Centre was very helpful when I let them know I had to visit my GP on the day of the replacement. Overall, thank you all!
September 2021
Cannot fault any part of the process
Cannot fault any part of the process. I booked online and then received a phone call to advise of a cancellation and therefore I got it replaced earlier than expected. The work was carried out on my driveway. Very efficient!
September 2021
Thoroughly recommended
Very polite and timely, fixed windscreen and left within the hour. Thoroughly recommended.
September 2021
Very professional
Fantastic service and very professional.
September 2021
Handled with minimal fuss at Dartford
I arranged a time for the windscreen to be fitted at your Dartford depot. I dropped the car off and it was ready on time and the whole process was handled with minimal fuss.
September 2021
Young lad deserves a drink!
Because the service was spot on, and I appreciated the extra time and care taken to fit the replacement windscreen on my car perfectly. Young lad deserves a drink!
September 2021
Ryan went above and beyond!
The engineer Ryan went above and beyond! Can’t thank him enough.
September 2021
No complaints
Technician was prompt and efficient. Windscreen chip repaired no complaints.
September 2021
Dorchester profession and knowledgeable
All at the Dorchester branch were polite, profession and knowledgeable.
September 2021
Have total confidence in him
Very polite, friendly and efficient. Very neat and organised. He explained very clearly to us what he was doing. We have total confidence in him.
September 2021
Edinburgh exceeded expectations
The staff at the Edinburgh branch were extremely polite, helpful and efficient. In my particular case, their customer service was above and beyond, and in fact, exceeded my expectations.
September 2021
Excellent service from Martin
The technician, Martin, arrived within 10-15 minutes of his estimated time. He explained his pre fitting check and then fitted the windscreen. Before leaving he explained the do's and don'ts and the reasons for them. Took payment and left, all the time being polite and in my mind very professional. Excellent service from start to finish.
September 2021
Exeter got me in fairly quickly
The local depot in Exeter had a cancellation and got me in fairly quickly. Great efficient service!
September 2021
Website was very easy to use
Website was very easy to use and your technician could not have been more polite and professional.
September 2021
Clive at Gloucester an absolute pleasure
Clive at your Gloucester branch was an absolute pleasure to deal with and carried out my repair to perfection. I am a very happy customer!
September 2021
Met my expectations!
First time user through LV Insurance. Met my expectations.
September 2021
Happy with outcome of both visits
I was contacted by both technicians 30 minutes before arrival. I had two separate visits, one to assess the chip then another to replace the windscreen. I was more than happy with the outcome of both visits.
September 2021
Craig at Hereford went out of his way
Craig at your Hereford branch went out of his way to help as I was going on holiday with the car.
September 2021
He made sure I understood
Easy to book the service. The engineer arrived and explained the process clearly. He made sure I understood that there may still be a mark following the repair. Very quick to repair and you can hardly see the mark. Brilliant service!
September 2021
Huddersfield a real pride in their work
Can't fault any of the service I received from your Call Centre and the staff at the Huddersfield branch for sorting out the fitting at home. The guys who came to fit the windscreen were amazing, a real pride in their work and great care with my car. Excellent service!
September 2021
All straight forward
Was all straight forward, thanks!
September 2021
Excellent!
The technician was very polite and explained everything. He was very quick doing the job and you would not known my windscreen had been damaged. Excellent!
September 2021
Every person was professional and polite
Every person I dealt with was very professional and polite. Would highly recommend. Thanks again!
September 2021
Scott ensured everything was 100%
Scott was very polite and ensured everything was 100% with window once in place. Thank you!
September 2021
Exemplary!
Exemplary service.
September 2021
All involved were very helpful
I found the complete service from National Windscreens very good. All involved were very helpful. Thank you!
September 2021
He did a cracking job!
The technician was really helpful and told me that despite me thinking I needed a new windscreen he could repair it instead. He did a cracking job!
September 2021
Windscreen was repaired expeditiously
The windscreen was repaired expeditiously and the technician was extremely pleasant and professional.
September 2021
I can't fault anything
Very polite, very professional, I can't fault anything. The engineer who turned up was brilliant.
September 2021
Every person was excellent & helpful
I thought every person I dealt with to get my window fixed was excellent & very helpful.
September 2021
So easy from start to finish!
Hi, it was so easy from start to finish. Very good, service hassle free. Thanks to the team!
September 2021
Replacement fitted with no issue!
All contact was very professional and every time someone said they would do something, they did. A technician came out to fix my windscreen at the time he said he would, and identified a replacement was required. National Windscreens contacted me to make the appointment for this when they said they would. The staff at the centre were polite and the replacement was fitted with no issue.
September 2021
Completed within the allotted time
Very efficient service, arrived on time, explained each step of the process and completed the replacement within the allotted time.
September 2021
Excellent communication
Excellent communication and great service all round!
September 2021
Newbury branch was perfect!
Excellent all round. I travelled to the Newbury branch and everything was perfect! Very impressed, have recommended on the Lexus forum. Many thanks, great service.
September 2021
No complaints, good job!
No complaints, good job! Scheduled and completed in a reasonable time frame.
September 2021
Absolutely delighted be honest!
It was so easy and so quick! I am absolutely delighted with the service to be honest!
September 2021
Friendly, helpful gentlemen
Technician was a lovely, friendly, helpful gentlemen.
September 2021
Flexible attitude
Flexible attitude and behaviour, knowledgeable, and very helpful.
September 2021
Very impressed!
Very impressed with service and advice on after care.
September 2021
All aspects of repair fully explained
Appointment was easy to arrange. The repair was carried out very professionally and all aspects of the repair were fully explained.
September 2021
Professional and easy transaction
Very smooth, professional and easy transaction. Delivered well!
September 2021
Excellent customer service
Excellent customer service and a job well done.
September 2021
Done and dusted pretty fast
Courtesy call 30 minutes prior, on time, polite, full explanation and then cracked on with it. All done and dusted pretty fast and left the car in a good condition.
September 2021
Courteous service
Efficient and courteous service.
September 2021
I would recommend any day!
First class service, I would recommend any day!
September 2021
Could not ask for more
The technician was brilliant. Super friendly and really efficient and professional, could not ask for more.
September 2021
Excellent service by Call Centre
Excellent service by Call Centre staff and by the two friendly professional technicians. Thank you!
September 2021
Did exactly what you said!
Did exactly what you said you would and when you said. Operative was friendly, professional and very thorough. Service was faultless.
September 2021
Contacted me with an ETA
The guys were very polite, helpful and efficient. Did a great job and contacted me with an ETA which was very appreciated.
August 2021
Working with rather than against
I think that the whole process is very efficient. Having booked an appointment at a Service Centre online, I received a call from an operative offering an earlier appointment; this was much appreciated and it was refreshing to find an organisation working with, rather than against the customer.
August 2021
A right sound bloke
Absolutely superb company so easy to book. Alan from Preston who repaired my windscreen is an absolute credit to the company, so polite, and a right sound bloke. Highly recommended you to friends and family, cheers!
August 2021
Really positive experience
Really positive experience, professional and quick service.
August 2021
More than happy to be there
Great service, it was a Sunday morning and the technician was more than happy to be there and got on with the job. Very pleased with the service!
August 2021
Very professional job
Very professional job from everyone involved. Excellent service.
August 2021
Both a credit to National Windscreens
A man called Paul was so helpful on the telephone, and the fitter (Dave) carried out the work at the Mazda garage so quickly. Both are a credit to National Windscreens.
August 2021
Impressed with all aspects
I was very impressed with all aspects of the service.
August 2021
Customer service impressive and appreciated
The technician offered to come to my workplace to carry out the replacement. This level of customer service is most impressive and appreciated.
August 2021
Thanks for a stress free transaction
All handled very efficiently - Centre Manager phoned when vehicle repair was completed and collection was without problems. I was subsequently sent an email with photographs of the car before and after the windscreen replacement, together with an invoice. Thanks for a stress free transaction.
August 2021
Done professionally in a good time scale
Very polite man who came to replace my windscreen. Was done very professionally and in a good time scale.
August 2021
Sorted it within the day as arranged
Arranged through insurance company. Easy to book and I was updated to let me know my windscreen could not be replaced at my home (due to sensors etc. in the windscreen) and made arrangements to take to the local depot. Friendly and helpful staff sorted it within the day as arranged.
August 2021
Darren even phoned a taxi for me
Darren was very polite and had a lovely manner, he even phoned a taxi for me.
August 2021
Kept me informed of the processes
I was told what the technician was going to do and he kept me informed of the processes.
August 2021
Good communications with all concerned
Very good communications with all concerned, weather was bad but still done a professional job.
August 2021
Very impressed all round
Staff went over and above just fitting a replacement windscreen and driver side window. They also provided assistance on a malfunctioning passenger mirror pointing towards a helpful website guiding me how to do the fix. Very impressed all round and would definitely recommend.
August 2021
Repair Done and dusted in less than 20 minutes
Easy to book on line, fitter called before visit to advise timescales and arrived within those timescales. Clearly explained that whilst chip could be remediated to prevent further damage, repair would not be invisible. Done and dusted in less than 20 minutes.
August 2021
Middlesbrough depot, great gentleman!
Visited Middlesbrough depot, great gentleman front of house, polite, helpful and a good laugh! Contacted as soon as vehicle ready - all in all great service.
August 2021
I loved his sense of humour
We had two technicians come out now, and both of them were so lovely and helpful. The first one was very funny, I loved his sense of humour, he was great with my children too. The actual windscreen was done to perfection and so efficiently! I am really impressed, 10/10!!
August 2021
No matter who answered helpful and delightful
No matter who actually answered the telephone on each occasion that I called, that person was extremely polite, helpful and delightful. That also extended to the various technicians I encountered both dropping off and collecting my vehicle. They were all so courteous, cheerful and helpful. The service was unexpectedly excellent.
August 2021
Could not recommend enough
All very easy and professional, could not recommend enough.
August 2021
On time and was quickly finished
My appointment began on time and was quickly finished by a friendly technician.
August 2021
You were very good
You were very good, polite and quick. Thank you!
August 2021
Easy to book replacement through insurance
Very easy to book replacement through insurance. Engineer who visited was professional and I am happy with the replacement.
August 2021
Gareth was EXTREMELY helpful
Gareth was EXTREMELY helpful and went above and beyond to get myself and my family out of a difficult situation. I would appreciate if his efforts could be recognised by management.
August 2021
Updated me on arrival time
Excellent service and updated me on arrival time. Replacing front windscreen in proficient and timely manner.
August 2021
On time
Very efficient and on time.
August 2021
Good result from a stone chip repair
Very satisfied with the job done - good result from a stone chip repair.
August 2021
Didn't cost me too much - top marks!
It was all a lot less hassle than I thought it would be. Didn't cost me too much. The garage was in a remote but beautiful location and I went for a nice walk with my children in the sun while the repair took only 20 minutes. Top marks :-)
August 2021
Thank you very much!
Very good service and repair was excellent. Payment by card was easy too - thank you very much!
August 2021
Fixed another chip I was not aware of
Great job done. They even fixed another chip I was not aware of. Very professional service.
August 2021
Went to Hoddesdon mechanic excellent
I went to your Hoddesdon Centre and your mechanic was excellent.
August 2021
Hereford Branch deserve all the credit
From contacting my insurance company to the Technicians arriving and replacing my windscreen it was hassle free. All concerned were incredibly polite and helpful. On the day my windscreen was replaced, rain was forecast, and it did indeed rain. Rather than reschedule my appointment your Technician's worked hard to get the glass in before the rain fell and they managed it in the most professional manner. It was a flawless service and the Technicians at your Hereford Branch deserve all the credit.
August 2021
Easy to book online
Easy to book online, availability of dates and a very professional technician. Excellent service. Thank you.
August 2021
Happy how Halesowen Branch fitted me in
Was very happy how Halesowen Branch fitted me in. When I phoned up the operator said it would be the following Tuesday but I needed it done by the weekend, so I popped into the Branch and they got it all done on that very Friday. Friendly and professional service.
August 2021
Well done National Windscreens!
Friendly approachable technician polite and chatty. Worked well and did a great job. Well done National Windscreens a great representative for you!
August 2021
Everything happened smoothly
Everything happened smoothly and the job was done as required. Everything worked out in a very satisfactory way. I could not have expected anything more.
August 2021
Superb staff member at Exeter Branch
He was kind friendly very helpful and has great knowledge. Superb member of staff at the Exeter Branch.
August 2021
Everything happened as I was told!
Everyone I dealt with was friendly, helpful and efficient. Everything was organised easily for me, I did not need to wait long for an appointment. I was kept up to date at every step and everything happened as I was told it would!
August 2021
Chris gave good advice
Great service! Chris was very friendly and gave good advice.
August 2021
Technician was very diligent and respectful
The technician was very diligent, methodical and respectful of the car, keeping it clean throughout and placing additional protection on the dash whilst cutting the windscreen out.
August 2021
Follow up by all was very efficient
Both Call Centre and follow up by all was very efficient. I could not receive better service, thank you.
August 2021
Was a pleasure to deal with
Technician was friendly and professional. He left the vehicle in a tidy state and was a pleasure to deal with.
August 2021
Tidiest, speediest, efficient tradesman
Everything went very smoothly. The Technician was one of the tidiest, speediest, efficient tradesman I have seen in a long time. Ten out of ten.
August 2021
I had a good experience with the staff
I had to take my car into the depot as the windscreen didn’t arrive in time for my appointment. However I had a good experience with the staff who conducted themselves well . At the end of the day I got my windscreen repaired but not from home.
August 2021
Jack went out of his way
Jack went out of his way to do a quick and thorough job.
August 2021
All the staff at Dartford friendly
All the staff I spoke to at the Dartford Branch were friendly helpful and polite.
August 2021
Kept informed and generally helpful
The service provided was excellent and the service engineer was helpful and polite, he kept me informed and was generally helpful. Thank you! N Bunston
August 2021
Friendly and helpful staff on the phone
Friendly and helpful staff, both on the phone and the guy that replaced the window.
August 2021
Handled professionally in Taunton
I visited the branch in Taunton, Somerset. The whole process was handled professionally and efficiently.
August 2021
No time on hold on the phone
No time on hold on the phone. Quick and easy to book an appointment. The workmanship is fantastic. I am always worried when I have someone work on my car, but the quality of the job was perfect. Bang on straight and really neat around the edges.
August 2021
Swindon was to the highest standard
The service at your Swindon depot was to the highest standard, the staff were polite and professional throughout my visit. The work was carried out in a timely manner and to a good standard.
August 2021
Lovely team at Stafford
Lovely team at Stafford. They even offered to pick me up from the town centre because it was raining. Great customer service and very professional job. Many thanks!
August 2021
Easy and straightforward
Windscreen fixed in a timely manner. Whole process was easy and straightforward.
August 2021
A perfect installation in Southampton
We took our vehicle to the local centre in Southampton, they called to remind us of our appointment. We arrived on time, they told us how long it would be, we returned at the given time, the vehicle was ready. A perfect installation. Everything carried out smoothly and efficiently.
August 2021
Windscreen fitted to a high standard
Everyone I dealt with was friendly, knowledgeable and professional. My windscreen was fitted swiftly and to a high standard.
August 2021
Sheffield Branch sorted windscreen
Sheffield Branch sorted windscreen, excellent service no problems at all - 100% professionals.
August 2021
Good attention to detail
Very good attention to detail, no problems.
August 2021
Salisbury a very efficient service
The windscreen could not be repaired at home but we went to Salisbury and it was a very efficient service.
August 2021
Excellent Service
Excellent service in all respects.
August 2021
Looked after the car well at facility
Everyone I spoke to at National Windscreens were very polite and very professional. Had the job done ahead of schedule and looked after the car well while it was at their facility.
August 2021
Brilliant service from Worcester
I received a brilliant service from the Worcester team. My roof glass was fitted earlier than planned as it arrived early and it was fitted well with great customer service . Would highly recommend!
August 2021
Did their jobs very well!
I thought the service was efficient and all staff were very courteous and did their jobs very well.
August 2021
Impressed with the whole service
Very impressed with the whole service. My back window was a very rare window to find, only 3 or 4 in the country they could find, and still had it done a day or two later. The technicians who came were very friendly and got the job done quickly. I was very happy with the whole service I was provided.
August 2021
Handed back in a clean and tidy condition
I was able to contact the technician to establish a convenient time to replace my windscreen. Initially, the technician was coming to my home address, but I was called away with work, so I was able to drop my vehicle off at the local dealership, which was more convenient for both of us. My windscreen was replaced and my car was handed back in a clean and tidy condition.
August 2021
Perfect customer service at all times
Perfect customer service at all times, both over the phone and when my windscreen was being replaced.
August 2021
Fantastic what more would you want!
Quick, professional service. What more would you want. Technician explained everything I wanted to know. Fantastic!
August 2021
Helpful and easy to deal with
Both Call Centre staff and the technician were very helpful and easy to deal with.
August 2021
Top marks to National Windscreens
Although I wasn’t there when the windscreen was fitted the technician called me prior to the visit and after the replacement was done. Top marks to National Windscreens.
August 2021
Yeovil made me feel valued
Really easy to arrange through the insurance company. Original time slot had to be moved but the staff were really accommodating and super helpful. Once arrived staff were happy to chat about the replacement process and also just having polite conversation really made me feel welcome, and that I was a valued customer rather than just another person having a windscreen replacement. Would highly recommend the staff at the Yeovil branch.
August 2021
Done quickly by a nice young man
Got done quickly and efficiently by a nice young man at time stated. Thank you!
August 2021
Technician had the correct attitude
Technician was friendly, helpful, had the correct attitude.
August 2021
Call Centre referred us directly
The Call Centre referred us directly to the local service centre who came pretty much immediately as they had just had a cancellation. The guys were very polite and efficient.
August 2021
I would use you again
A very professional replacement of my Mercedes windscreen. I would use you again.
August 2021
Amazingly clean and tidy
Excellent friendly pair of lads. Happy to have a chat and explain everything. Amazingly clean and tidy.
August 2021
Can't fault the service at all!
Can't fault the service at all! Customer service over the phone were very helpful. I didn't know what I was doing really, but they assisted me through everything. The man that came to do the windscreen was on time, very polite, and even gave my bumper a clean for me! Amazing service, really impressed!
August 2021
Explained process
Explained process and very polite and professional.
August 2021
Done exactly as requested
Simple booking, short lead time for work to be completed. All done exactly as requested. No issues!
August 2021