National Windscreens
  • Glass repair & replacement
    • Repair
    • Windscreen Repair
    • Windscreen Chip Repair
    • Replacement
    • Windscreen Replacement
    • Side Window Replacement
    • Rear Window Replacement
    • ADAS Calibration
    • Windscreen Features
    • Specialist Services:
    • Plant & Agricultural
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Customer Reviews

We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide

Trustpilot

Great service and very prompt.
Great service and very prompt. Nice polite guy.
nice and easy
nice and easy! the guy who done it was friendly and chatty as well!
Friendly staff
Friendly staff. Efficient service. Would recommend
Was fast and at right time
Was fast and at right time Good job
Good communication helpfull clean and…
Good communication helpfull clean and tidy
I was very impressed by the way that…
I was very impressed by the way that the person sent to investigate & correct the problem with my car windscreen took time to explain the problem & the actions he would be taking to correct them befor...
Excellent time keeping.
On time. Polite. Speedy job, took time to explain what they were going to do.
Reliable service
Reliable service
Great service
Great service, punctual and friendly. And on bank holiday. Thank you
Was coming to do windscreen at home but…
Was coming to do windscreen at home but due to amount of rain, advised to take car to them. Very professional place, very friendly and had windscreen replaced in short time. Recommend highly
quick friendly service
quick friendly service
The operator advised me of the time he…
The operator advised me of the time he would arrive and mended the windscreen.
Excellent service
Excellent service
Very efficient and professional service…
Very efficient and professional service I was very impressed
Great Experience
I needed a repair to my windscreen through my insurance company and the process for booking this and paying my excess as required was faultless. The colleague the visited to carry out the repair was...
Fantastic service start to finish!
Fantastic service start to finish!
Very good service
Very good service
On time quick fitting an informative
On time quick fitting an informative
Great
Great, speedy service. Highly recommended!!
Quick effective and very pleasant to…
Quick effective and very pleasant to deal with.
Very polite and professional.
Very polite and professional. Sorted windscreen change quickly and kept us informed. Recommended company
Efficient courtesy
Efficient courtesy, kept informed up to arrival . Excellent service easy booking no hassle
Easy booking process and friendly
Easy booking process and friendly, professional service
Splendid service
The booking process was easy and the lady who I spoke with knows what she was doing. The responder was polite, friendly and finished in the time he said he would.
Was kept informed of time of arrival…
Was kept informed of time of arrival which helped. Technician was polite, professional & friendly.
The young man that came to do my screen…
The young man that came to do my screen was very polite and very professional and made sure everything I needed to do before driving and washing my car top lad
Really great service
Really great service, helpful customer service team, engineer who came out to me knew what he was doing, was very pleasant and completed the repair very quickly. All in all a very professional job.
Great technician attended
Great technician attended, l wanted to watch out of interest, he invested in that which was good
Technician did an excellent job.
Technician did an excellent job.
Friendly helpful service even provided…
Friendly helpful service even provided a chair
After a rocky start from an…
After a rocky start from an inexperienced learner we were then visited by JOE. What a fantastic guy he was. Very pleasant, very helpful, really couldn’t have asked for a nicer person. His workmanship...
Lovely young man
Lovely young man, job done quickly and even spotted I needed some coolant. Thank you.
The windscreen repair
The windscreen engineer came to my house. The crack was repaired and you couldn’t see where it had been. Very impressed
No fuss service.
No fuss service.
Good communication
Good communication, good service and quality work. BMW 6 series with HOD
Getting my car's windscreen replaced…
Getting my car's windscreen replaced was an incredibly seamless experience. They even got me in earlier than my original date, and the work was done right on time with no wait. The professionalism was...
Easy and friendly
Easy and friendly
Completed very quickly
Completed very quickly
Great nice and easy and sorted quickly
Great nice and easy and sorted quickly
Welcoming on time and efficient
Welcoming on time and efficient The replacement is spotless and car internals ditto
Quick and reliable.
Great communication. Friendly. Booking was easy. Very quick and informative. The staff @ Banbury were very accommodating. The lady who did the work was a great laugh too :)
Great service
Easy to book, great staff, quick service. Very happy
First time using National Windscreens
The repair man made contact in the morning, arrived about 10 minutes later and fixed my chip in under 20 minutes. He was polite and explained what he was going to do. Very pleased with the result.
Amazing job!
Amazing job!
I booked an appointment for them to…
I booked an appointment for them to come to me which is super ideal and makes it easier for me to get the windscreen replaced. I forgot the name of the guy who came out so sorry but genuinely such a f...
They came when scheduled and quickly…
They came when scheduled and quickly did the job well.
2 x chips in windscreen
2 x chips in windscreen. Called for urgent assistance as needed car for holiday. Swift appointment was arranged for me and I was made 1st call. The engineer who arrived called in advance, arrived on t...
Quick and good service!
Quick, good service and Am happy how they working!
Wet today to National Windscreens…
Wet today to National Windscreens Worcester, the service was really good, and very quick was swapt windscreen with camera diagnostic for my BMW. Very reliable and professional service. Highly recom...
Very helpful.
Very helpful.
All went smoothly
All went smoothly, the 4 Hr appointment shrunk to 1.5Hr. Obviously in an ideal world things would have been better if carried out at home but such are modern cars! I think it's all heading the wrong w...
I’ve already written one.
I’ve already written one.
Extremely helpful and excellent service
Extremely helpful and excellent service
What a great service from personable…
What a great service from personable people. Came to the house, fixed the problem cleaned up and left ... that simple that quick and all done with a smile and good manners... Highly recommended
Fast response and quick fix
Fast response and quick fix
Fantastic experience
From the first call to the completion of the work, the team was friendly, professional, and very helpful. The whole booking process was smooth and well organised. The staff were fantastic, welcoming, ...
Very quick very efficient
Very quick very efficient
Efficient reliable and friendly
Efficient reliable and friendly
Seemless and quick service windscreen…
Seemless and quick service windscreen repair is almost invisible
Efficiency
Efficiency
Perfect service
Perfect service
Excellent job
Operative was punctual, considerate to neighbours and surroundings and competent in getting job done in timely manner.
Great service they did it in the time…
Great service they did it in the time they said, kind and respectful
The staff were extremely helpful from…
The staff were extremely helpful from start to finish. The guy who did the repair was great explaining everything he did.
Right from first contact the service…
Right from first contact the service was first rate and the fitting of window was completed to a high standard
Service was very fast
Service was very fast
Repairer came on time stated
Repairer came on time stated. Worked efficiently and quickly on repair.
Excellent service from booking to…
Excellent service from booking to collecting repaired vehicle.
Did not take as long as quoted.
Did not take as long as quoted.
Quick and professional
Quick and professional
The serve was amazing and the young man…
The serve was amazing and the young man who fitted the window screen so very helpful in fitting me in during the time I had available
Great service.
Great service.
Great service
Great service, windscreen was renewed in about 90 minutes.
Lads at burnley did a great job…
Lads at burnley branch did a great job windowscreen replacement only took a couple of hours.Acted professional and polite what more can I say top job.
Staff was really helpful and…
Staff was really helpful and communication excellence from booking the appointment to a phone call when the technical was on his way. Excellent service, would highly recommend 5*
Great guy
Great guy, no fuss got the job done quickly and efficiently.
Great service brilliant Technician
Great service brilliant Technician. Did a great job.
Very good service
Very good service, timely response and updates.
Very easy to arrange a replacement…
Very easy to arrange a replacement windscreen after a stone chip crack. Arranged for a home fit but due to rain couldn’t be done so the operator offered for me to drive to the depot to ensure completi...
Quick professional 👌
Quick professional 👌
Quick & reliable
Quick Turnaround & Reliable.
Stone damaged windscreen but only had…
Stone damaged windscreen but only had to wait 2 days for appointment for new one to be fitted. Choice of time slots. Work completed within time given by friendly and helpful staff with good communic...
Great company fixed my windscreen chip…
Great company fixed my windscreen chip in less than 15 mins highly reccomend
fitted screen noticed next day a fixing…
fitted screen noticed next day a fixing had come off... a phone call and within the hour they called at home.....great service.... basildon branch..
Professional people
Professional, helpful. Thank you
He was polite respected the car very…
He was polite respected the car very clean worker very efficient
The repair man was exactly on time as…
The repair man was exactly on time as he said he would be. He was honest regarding the work needed and arranged a refund as required within the work actually required. He was quick and knowledgeable ...
Was very good no complaints
Was very good no complaints
Great Speedy Service
Had a large crack, windscreen replaced. Great Speedy Service. All good, several days in, post windscreen change.
Great service
Great service, quick turnaround,
Fast efficient service
Fast efficient service
Goood service and customer service
Goood service and customer service
Nice young man came and sorted out my…
Nice young man came and sorted out my windscreen for me phoned to say he was on his way Only down side was had to wait a couple of weeks as no appointments available
Recommend
Really easy to get my booking online. The young man that came was an exceptional time keeper, informative and very proffessional. I would highly recommend.
On site Chip repair
Carried out an onsite chip repair
The experience was really good
The experience was really good, nice and easy. Thank you
Good communication and ready on time
Good communication and ready on time
Great service done
Had small issues but national windscreens sorted it out. Very good company with reliable engineers.
Efficient
Guy who repaired chip was very efficient, worked quickly, did a good job and was very pleasant 🙂 Booking and tracking process was also good
Great service
Great service
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Cary UK Limited (trading as National Windscreens) is a registered company in England & Wales
Registered Number 02098007 VAT Number GB580900151
Calls may be recorded & monitored for training and quality purposes.

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  • Home
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    • Glass Repair & Replacement
    • Windscreen Repair
    • Windscreen Replacement
    • Windscreen Chip Repair
    • Side Window Replacement
    • Rear Window Replacement
    • FREE Windscreen Inspection
    • Windscreen Features
    • What will it cost?
    • ADAS Calibration
    • Plant & Agricultural
    • Bus & Coach
    • Van & Commercial
    • Panel Van Conversion
    • Panoramic Roofs & Sunroofs
  • Find a fitting centre
  • Careers
    • About National Windscreens
    • News
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    • Sustainability
    • Customer Reviews
    • Insurer Partnerships
    • Insurance Broker Services
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  • Contact