National Windscreens
  • Glass repair & replacement
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Customer Reviews

We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide

Trustpilot

Great friendly service
Great friendly service
Great experience
It was easy to book, find and pay! The lovely guy at the front desk was happy and kind - the whole process was really simple
Great Service
Easy to use website to book. Conveniently came to my home to carry out the work. Workmen that carried out job on the day were great with communications, efficient and polite. Would definitely recommen...
I would have to say the gentleman who…
I would have to say the gentleman who attended to do my screen, was polite and efficient, he just got on with what had to be done, the job was done when he said it would be
Excellent service!
Excellent service!
Everything was perfectly organized from…
Everything was perfectly organized from the booking to collection! Thanks🖖
The guys had a difficult job to do
The guys had a difficult job to do, with our 1960 Buick Electra curved back window. They were nothing but professional at every interaction and we can't thank them enough. If you have an old classic, ...
National Windscreens are Excellent
National Windscreens are Excellent. Their whole booking system and Staff were exceptional. Overall a fantastic service. Well Done
Great service
Great service, windscreen replacement was done in a couple of hours, great friendly staff, every thing went well from start to finish,
Great service
Great service.
The fitter was polite and very efficient
The fitter was polite and very efficient
Fast, professional, and excellent result
I booked National Windscreens on Wednesday 15 April 2026 to repair a small stone chip I’d picked up on my front windscreen. The process was straightforward, and I only had to pay my insurance excess,...
Prompt curtious service
Prompt curtious service Easy to book
Replacement windscreen
They replaced my windscreen very well thank you
When I went to have my windscreen…
When I went to have my windscreen replaced the young man who replaced it was brilliant.
very good quality services
very good quality services, quite fast and efficient and very good collaboration and kindness towards customers
Very smooth experience
Very smooth experience
Engineer was efficient and timely
Engineer was efficient and timely
Easy to get through on the phone
Easy to get through on the phone. Punctual and kept me informed throughout. Very good job. Pleasant operatives. Very pleased.
After a couple of blips your guy did an…
After a couple of blips your guy did an excellent job.
Windscreen replacement
Gaz, did an excellent job in sorting out my windscreen. He was friendly, helpful, conscientious and honest. Thank you!
Professional service
Professional service, friendly chap, cracked on and got it done in no time 👍🏻
Windscreen repair
Booking was easy, service was professional, repair to chipped windscreen was satisfactory.
I was kept upto date with exact arrival…
I was kept upto date with exact arrival time of the engineer. The job was completed in no time at all to a very high standard.
2 hours 15 minutes everything seemed to…
2 hours 15 minutes everything seemed to be working when I left because of the camera it's a high tec car.
Seamless Experience
From contacting the company to inform them of the broken windscreen, to the engineer contacting me and giving me details of his whereabouts and in my case a visit had to be rescheduled and this was se...
Great
Great, fast service
very efficient service
very efficient service . quick & thorough
Excellent
Excellent service, finished ahead of schedule.
Completed the works super fast
Completed the works super fast, and super helpful information by staff regarding the area as I waited at around for it to be completed
A Worthwhile Experience!
Booking process is easy and simple. There is obviously a time lag to ensure they have the right glass for your vehicle. Great welcome and you can see what they are doing and how they carry out the wor...
When the engineer car out to fix the…
When the engineer car out to fix the windscreen he was friendly and quick
Professional and accommodating as I had…
Professional and accommodating as I had to go to work and he came here first thing.
Work done is to a very high standard I…
Work done is to a very high standard I can’t tell the windscreen was ever damaged.
Good communication
Good communication, quick service and polite.
On time quick and clean service
On time quick and clean service
A very polite
A very polite, friendly and knowledgeable fitter
Replaced rear window
The gentleman explained everything that was going to happen , tided up after , polite .
Punctual and carried out the work…
Punctual and carried out the work with expert precision
Friendly staff
Friendly staff, efficient service. Easy to book appointment.
Quick service and very professional
Quick service and very professional
Whole service was very smooth
Whole service was very smooth. Technician was friendly and efficient- explaining everything very clearly. Overall really good experience
The person who managed my repair
The person who managed my repair
Excellent service
We were met by pleasant man,booked in ,were told approx how long,showed were to get coffee and he would ring when ready,sure enough rang slightly earlier than said ,explained not wash windscreen for s...
Easy to book for home appointment
Easy to book for home appointment, arrived in specified time. Technicians polite and did a great job
Very professional service
Very professional service. Easy to arrange. Only took a couple of hours. All good.
Brilliant
Brilliant service from all at Trowbridge. Brilliant job done. I will definitely recommend National windscreens Trowbridge to everyone.
Easy booking and great service thank you
Easy booking and great service thank you
Good contact
Good contact, job done promptly and effectively
Very happy with service.
I managed to get an appointment within 6 days. The service provider arrived on time, comunnicated well and was pleasant. They just got on with the job. The windscreen has been fitted better than the ...
Great Service
Superb service
Excellent Windscreen repair service
Excellent service provided by the windscreen repair technician. Gave me a call to let me know when he was going to arrive and completed the jo within an hour. Also patched up an additional chip that I...
Excellent communication from booking…
Excellent communication from booking until completion. Skilled fitter and very personal service from Scott at Norwich depot.
Very efficient and great service
Very efficient and great service
Professional service from A-Z.
Professional service from A-Z.
Recommended installer for my insurance…
Recommended installer for my insurance company. Easy to make claim online and link to pay the excess. Minimal wait for the appointment date. Very efficient and friendly and a great job. Thanks
Brilliant service and professionalism
Brilliant service and professionalism Delighted with speed and dedicatiin
Friendly staff
Friendly staff, fast work, easy to find on google maps. 👍👍
Quick service, good quality
Very quick service at the door, took less than an hour, good quality
The first class service
The first class service Very friendly and helpful young man
Quick & friendly
Quick to book, easy to pay & technician was quick & super friendly.
Great service
Great service
Efficient and friendly
Good communication, prompt, efficient service
The man was very good didn’t take him…
The man was very good didn’t take him long very pleased with the results thank you
Faultless from start to finish.
Everything was so easy. From booking the car in to drop off and collection. Couldn't fault anything
Great service
Great service. Done very quickly.
Fantastic service
Fantastic service. Can’t fault anything 👍
Easy, quick and good communication
So easy to book, helpful and communicative when you get there, keep you up to date with waiting times. Sat and worked on the sofa with the WiFi. Was ready quicker than expected. And the windscreen and...
Very friendly just got on with the job…
Very friendly just got on with the job no problem
Very efficient
Very efficient
Timing communication guidance on…
Timing communication guidance on aftercare polite pleasant fitters both of them would highly recommend your company!
Engineer told me exactly what he was…
Engineer told me exactly what he was going to do
PROMPT RESPONSE
PROMPT RESPONSE, COURTEOUS ENGINEER
Windscreen on my Genesis GV60 replaced…
Windscreen on my Genesis GV60 replaced due to an initial stone chip that I hadn’t spotted that then extended into a wide crack. Their first GV60! The staff were friendly polite and the work was carrie...
Fast and speedy service.
Fast and speedy service.
Excellent fast friendly service both at…
Excellent fast friendly service both at centre and through the booking process. Would highly recommend.
Quick and professional
Quick and professional
Excellent service and efficient work
Excellent service from the efficient booking to the Engineer calling the next day at my home at a time to suit. The job was done and dusted in 15 minutes. Friendly engineer who assured me of the relia...
Really helpful
Really helpful
Went very smoothly was kept informed on…
Went very smoothly was kept informed on how long it would take and very polite
in & out
in & out. no fuss. just what i needed.
Great customer service
Great customer service, friendly and professional staff, great quality fix on my windscreen chip and quick service. I would definitely use them again for all future chips.
Satisfying
Satisfying
Communication was fantastic
Communication was fantastic, the gentleman who arrived was very polite and efficient, the job was done quicker than I had expected with no fuss at all
Amazing service!!!!
Really nice, chap, very quick, very efficient.No problems at all would not hesitate to recommend to anyone.
Good work only criticism was both sides…
Good work only criticism was both sides of the new windscreen were not cleaned properly as if my car is a taxi and it didn’t matter
Business owner
Very personal and great service great staff
Efficient and friendly service
Efficient and friendly service
Excellent service really quick…
Excellent service really quick turnaround time. Very happy with the fitting
Good communication
Good communication. Arrived on time. Got the job done extremely quickly.
He was efficient and quickly managed to…
He was efficient and quickly managed to replace the windscreen. Also came in nice and early in the morning.
Excellent service
Great chap very knowledgeable and efficient superb
Would definitely recommend, polite professional service
Fitter was very polite and professional. Clean and tidy finish, one of the best I have seen
Guy arrived on time and completed the…
Guy arrived on time and completed the job he kept in touch of his progress at arrival to me
Excellent
Fast, efficient fitting, nice staff.
Really great service
Really great service. They guys at the Trowbridge branch are very informative and welcoming.
The young men who did job were polite …
The young men who did job were polite and friendly
Experienced knowledgeable fitter
Experienced knowledgeable fitter. Very efficient and friendly
Very professional and easy…
Very easy to book and on arrival service was polite and professional.
Excellent service and communication
Excellent service and communication, very easy to book online. Friendly staff
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National Windscreens is a registered company in England & Wales
Registered Number 01612587 VAT Number 322 1657 86
Calls may be recorded & monitored for training and quality purposes.

© 2026 National Windscreens

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    • Glass Repair & Replacement
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    • FREE Windscreen Inspection
    • Windscreen Features
    • What will it cost?
    • ADAS Calibration
    • Plant & Agricultural
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