It was great to attend and exhibit at the I Love Claims Mobility Insurance Conference 2026 and meet so many insurers, brokers, and mobility professionals from across the industry. The event provided a valuable opportunity to share insight, discuss th...
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We were delighted to attend the Women in Insurance Awards 2026, an event dedicated to recognising and celebrating the outstanding achievements of women across the insurance industry. The awards provide an important platform to showcase excellence acr...
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We’re pleased to announce the opening of our new Tunbridge Wells branch as part of our continued investment in colleagues, facilities, and customer service. This newly opened site provides additional space and improved working conditions for ou...
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e’re pleased to announce the opening of our new and expanded National Windscreens branch in Basildon.The larger site increases our operational capacity, helping us support more customers across the local area with faster repair and replacement ...
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A huge thank you to everyone across National Windscreens who baked, donated, organised, and supported our recent Macmillan Cancer Support Coffee Mornings.It was fantastic to see colleagues across the business coming together to raise money for such a...
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From the busy streets of Belfast and Derry/Londonderry to rural farms in Fermanagh, coastal routes across Antrim, and winding country roads through Tyrone, supporting customers across Northern Ireland brings a unique set of operational challenges for...
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We’re proud to announce that National Windscreens has been shortlisted for the “Best Colleague Training Initiative” Award by Collaboration Network for our G.L.A.S.S. customer experience programme. The G.L.A.S.S. initiative was devel...
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Thirty years ago, windscreen replacement was a less technical process. Today, vehicle glass has become a critical part of the vehicle technology ecosystem, supporting ADAS cameras, sensors, connectivity, and increasingly complex safety systems.But wh...
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In the latest issue of Modern Insurance Magazine, National Windscreens explores how the rapid growth of ADAS, connected vehicle technology, and increasing repair complexity are creating operational, technical, and cost considerations across the claim...
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Our team recently attended Automechanika Frankfurt 2026, the world’s largest international trade fair for the automotive aftermarket, bringing together exhibitors and industry professionals from 172 countries.The event provided a fantastic oppo...
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We’re incredibly proud to celebrate an extraordinary milestone as Thomas, one of our Technicians marks 50 years with National Windscreens.When Thomas first joined the business, the automotive world looked very different. Vehicles such as the Fo...
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Great to spend time with the Direct Commercial Limited head office team delivering a dedicated vehicle glazing training session with members of the National Windscreens training team. The session provided a valuable opportunity to discuss some ...
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With ADAS-equipped vehicles now forming a growing proportion of cars in the UK, what was once considered a relatively straightforward windscreen replacement increasingly involves diagnostics, calibration procedures, specialist equipment, and manufact...
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We’re pleased to announce the opening of our new National Windscreens branch in Swindon, a significant investment designed to strengthen our local service capability and support future growth.With a larger footprint and increased operational ca...
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Servicing our Isle of Wight customers brings a unique set of challenges for our National Windscreens team. From ferry crossings and unpredictable weather to managing stock availability and responding quickly to urgent customer needs across the island...
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At National Windscreens, our expertise goes far beyond standard windscreen repair and replacement.Our teams work across an incredibly wide range of vehicle glazing, supporting everything from: ✅ Side windows and rear screens✅ Panoramic roofs and spec...
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Driving Forward Our Sustainability Commitments.We’re proud to share our latest Sustainability Report, highlighting the progress we’re making on the road towards our 2030 sustainability goals.Our approach is built around four key focus are...
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National Windscreens is proud to celebrate 40 years of sponsorship and support for Chesterfield Football Club, a partnership that reflects the business’s long-standing commitment to the local community and one of the area’s most re...
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Over the past two and a half decades, Barrie has played an important role in supporting customers and colleagues alike and has seen huge changes in the automotive glazing industry, from evolving vehicle technology to the introduction of ADAS systems ...
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At National Windscreens, we know that continuing to invest in the development of our people is essential in supporting both customer safety and the future of the automotive glazing industry.We’re delighted to celebrate colleagues who have recen...
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Strong partnerships are built on far more than contracts, this month, we’ve welcomed teams from AIG and Holman UK to spend time with our operational teams, creating valuable opportunities to better understand each other’s businesses, prio...
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As customer expectations continue to rise, the claims industry faces increasing pressure to deliver journeys that are faster, clearer, and more connected, all while navigating growing vehicle complexity, operational pressures, and evolving technology...
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We’re proud to open our brand-new Brierley Hill branch, giving customers in the local area more appointment availability and an even better experience for vehicle glazing repairs and replacements.Key benefits for our customers:✅ Bigger footprin...
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We’re proud to announce that National Windscreens has been awarded ISO 14001:2015 certification for the supply, installation, repair, and stockholding of automotive glazing products.This internationally recognised Environmental Management Syste...
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rom the streets of Glasgow to the far reaches of the Scottish islands, our technicians travel across land and sea to ensure customers receive the support they need.Whether it’s repairing a small chip or replacing an entire windscreen, no locati...
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We've had a fantastic day at Holman UK HQ delivering a dedicated Technical Training session with their team.Our National Windscreens colleagues, including Sarah Marvell and Rob Roberts AMIMI delivered live demonstrations and practical insight into th...
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Pride is more than a celebration – it’s an opportunity to show our commitment to diversity, inclusion, and respect for all.We want our people, customers, and partners to know that everyone is welcome here, always. By visibly supporting Pr...
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We were delighted to attend the Calibration Summit hosted by Cary Group at Ryds Bilglas AB in Stockholm.The summit brought together UK and European partners to:🔹 Share knowledge, expertise, and best practices🔹 Explore the latest diagnostic and cali...
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We’re thrilled to announce the opening of our brand‑new, larger Liverpool branch – designed to bring you faster, more convenient service across Merseyside. With our expanded space and improved facilities, we can now:· &n...
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We’re delighted to extend our shirt sponsorship for the Costessey Sports Club Ladies Football Team in Norfolk!It’s a privilege to support such a passionate and talented group of athletes, both on and off the pitch. We’re proud to be...
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We’re thrilled to share that National Windscreens has been awarded ‘Highly Commended’ in the Excellence in Customer Care / Service Provider category at Insurance Times Claims Excellence Awards 2026!This recognition is a fantastic ac...
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We were delighted to attend the Aviva Claims Supply Chain Conference and take part in their supplier panel on ESG and sustainability.It was fantastic to meet with the Aviva team and their key partners to explore how we can work together to deliver sh...
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We had a great few day at the BIBA Conference, meeting brokers, fleet operators, and insurers at our stand to discuss how National Windscreens can support their business needs.The event gave us the chance to:· &nbs...
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We were delighted to attend the I Love Claims ARC360 Conference, where Clare Bestall, Scott McAnespie and Shaun Lawson met with insurers, fleet operators, and brokers from across the industry.It was a fantastic day to connect with peers, share knowle...
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This Mental Health Awareness Week, we’re joining the call to ‘take action’ to support good mental health. Even small steps can help us feel more hopeful, and when we come together as a community, our impact is even greater.At Nation...
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We’re proud to announce the official opening of our new National Windscreens branch in Oxford, expanding our footprint in the region.Andrew Rae, UK Operations Director, said: “The introduction of this workshop reflects our commitment to c...
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Over the past seven years Cary group has been acquiring the members of National Windscreens and in August 2025 finally consolidated all member businesses, which resulted in Cary UK taking 100% control of all of National Windscreens.Today we're deligh...
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We’ve officially opened our new 134,000 sq ft Distribution Centre (DC) in Bolsover, the heart of our UK operations.This is about giving National Windscreens customers a better, faster, and more sustainable service:✅ More glass on hand - boostin...
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We have been shortlisted for two categories at the Insurance Times Claims Excellence Awards! 🏆🏆♻️ ESG Initiative of the Year 🙌 Excellence in Customer CareWe work collaboratively with our partners; delivering results and exceeding ex...
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We’re delighted to welcome Rapid Windscreens Limited to the National Windscreens family, effective 1 April 2026, marking another step in Cary Group UK’s strategic growth journey.Based in Corby, one of the fastest-growing to...
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National Windscreens and Fleet Service GB (FSGB) recently collaborated at a supplier open day to give fleet managers and support teams a closer look at the realities of modern vehicle glass repair and the growing impact of advanced driving assist sys...
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National Windscreens has further strengthened its London operational network with the launch of a new calibration and fitting centre at Westfield Shopping Centre. The new site features the latest in Advanced Driver Assistance Systems (ADAS) calibrati...
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A long-term acquisition strategy has been central to National Windscreens’ growth and innovation for the past seven years and remains a key pillar in strengthening its position as a market leader in the UK vehicle glass repair and replacement s...
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Lauren Martin manages three National Windscreens fitting centres, in St. Austell, Exeter, and Barnstaple. In this article, she shares what a typical day looks like for her, how she maintains three busy sites, and how the learning and development oppo...
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National Windscreens has appointed Andy Hodge and Phil Homer, bringing a remarkable 86 years of combined industry knowledge into the business. Andy and Phil have joined following the acquisition of Autoglazing, the windscreen repair and replacement s...
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Cary Group has announced it will acquire Masterglass Windscreens Limited, which trades as Autoglazing, on 1st April 2025. Cary UK, who trade as National Windscreens in the UK, describe the acquisition of this Cambridge-based automotive glass speciali...
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This Saturday marks International Women’s Day (IWD) and we would like to celebrate some of the women who contribute towards our business. The team at National Windscreens is dedicated to providing opportunities to everyone in the company, regar...
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National Windscreens works closely with its fleet and insurance partners to communicate the latest changes to the ever-evolving aftermarket glass repair and replacement market. Dawn Milne and Craig Gibson recently hosted training sessions with fleet ...
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National Windscreens is continuously investing in a company-wide programme of sustainable digitalisation, resulting in significant carbon reduction across the business. Craig Gibson, sustainability and compliance manager at National Windscreens, is c...
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National Windscreens continues to expand its UK network with the opening of a purpose designed, 4,600 square feet fitting and calibration centre in Luton. The location has been strategically chosen in a densely populated area with high demand f...
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Fostering a culture of continuous learning, career progression, and personal growth is a key, long term strategy at National Windscreens. This is underpinned by the ethos of achieving individual and business success through a structured learning and ...
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At the heart of our business is a commitment to delivering excellent customer service, and we are thrilled to share the improvement in our 2024 Net Promoter Score (NPS). NPS is a widely recognised metric in customer experience programs that measure c...
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National Windscreens continues to expand across the UK, recently opening two new branches in Canterbury and Lincoln. The new branches provide our teams with a great workspace, including larger workshop areas, enabling us to offer customers greater av...
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Earlier this year, National Windscreens conducted a thorough supplier assessment to identify the most suitable partner to support our future remote diagnostic needs. We met with and evaluated a range of providers, before ultimately selecting Core Dia...
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Cary UK, trading as National Windscreens, has announced the appointment of Stuart Boon as Managing Director, effective from 1st December 2024. Stuart joined National Windscreens from Pilkington earlier this year and is well positioned to lead its con...
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Today is International Men's Day (IMD), a day observed annually to recognise the positive value men bring to the world, their families, and their communities. It also aims to promote positive role models and raise awareness of men’s well-being....
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As part of our mission to enhance the customer experience in an ever-evolving market, we have been utilising the expertise of MS Maintenance Solutions Ltd (MS). Ensuring we are at the top of the industry when it comes to technology, sustainability an...
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Ensuring our teams around the UK are up to date with the best possible health and safety guidance is a fundamental priority for our organisation. This is why we are delighted to report on our successful ‘Health & Safety Week’ last wee...
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On November 12th, we hosted our inaugural ‘Above and Beyond’ lunch, at the Crowne Plaza in Stratford Upon Avon. The event celebrated employees who have gone the extra mile in delivering exceptional service and embodying the company's valu...
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Our locations around the country put their best foot forward last month, all in the spirit of raising awareness and funds for Macmillan Cancer Support. Multiple coffee mornings took place and as well as raising money for such a great cause, lots of f...
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Female technicians from National Windscreens recently attended the Female Technician Summit 2024, a new initiative from Cary Group. The summit gathered female technicians from Sweden and the UK to share their experiences and discuss how we can attrac...
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National Windscreens has appointed Craig Gibson as its new Sustainability and Compliance Manager, highlighting the company’s dedication to sustainable operations. In his new role, Craig will lead the company's sustainability team, overseeing re...
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We are delighted to renew our sponsorship of Chesterfield Football Club for the 2024/25 season. We have been a sponsor of the Spireites since 1986 and proud to be supporting them after their recent success and promotion to the National League 2. Stua...
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National Windscreens is pleased to announce the appointment of Sarah Marvell as key account director. With extensive experience in the fleet and rental sectors of the automotive industry, Sarah brings a wealth of expertise to her new role in the mana...
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National Windscreens is developing its fitting and calibration centre network across the UK, focusing on sustainability and enhancing the fitting centre experience. The business is planning to expand its locations over the coming years, a strate...
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Simon Hunt, commercial and services director at National Windscreens, recently spoke with Modern Insurance Magazine about the importance of fostering relationships with insurance partners, establishing a competitive edge and how best to communicate o...
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National Windscreens has published its second annual Sustainability Report, outlining the detailed emission reporting and ambitious decarbonisation strategy that has set the standard in the UK aftermarket automotive glazing sector. The 2023 Sustainab...
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Suzie Fanning has been appointed to the regional sales team at National Windscreens with responsibility for Scotland and Carlisle. Suzie’s progress has been phenomenal since joining the business in 2018, where she started in administration befo...
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The recently opened National Windscreens fitting centre in Cardiff has taken windscreen repair and replacement to new heights, with purpose designed facilities for vehicles equipped with Advanced Driver Assistance Systems (ADAS) technology. Cyril Get...
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National Windscreens has promoted Mark MacKenzie to UK regional sales manager. As head of the regional team, Mark will take responsibility for local business, fleet and insurance broker accounts across the UK. Mark has worked for National Winds...
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A purpose-designed, 5,000sq ft vehicle glass fitting and calibration centre has been opened by National Windscreens at the Henley Industrial Park in Coventry. The new fitting centre is part of a UK-wide infrastructure development strategy designed to...
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At National Windscreens, we are proud to support #MentalHealthAwarenessWeek by sharing the activities that contribute towards our health, fitness and mobility. According to research by the Mental Health Foundation, 36% of UK adults struggle to find t...
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National Windscreens recently attended the Window to the Future Cary Group conference in Dusseldorf. It was a chance for customers, insurers and suppliers to hear from leading experts regarding the future trends in vehicle glass, the ever-evolving sa...
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National Windscreens is integrating electric vehicles (EVs) in the mobile repair fleet for five locations across the UK, as part of the long-term strategy to embrace sustainable practices across the business. In December 2023, National Windscreens su...
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On 1st April, National Windscreens largest member, Cary Group, acquired 100% of Spire Windscreens Limited. Spire Windscreens is an existing member of National Windscreens and this move further consolidates the brand in the UK. Peter Watters, board me...
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Simon Hunt, commercial and service director, spoke with Modern Insurance Magazine about the influence of electric vehicles (EVs) on the market, the effects on the technicians and the customer. How is the proliferation of electric vehicles (EVs) impac...
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Today, the team at National Windscreens is celebrating International Women’s Day! Each year, March 8th gives us the opportunity to acknowledge and celebrate the incredible efforts of our female colleagues; contributions that improve the standar...
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We are delighted to announce a partnership with Workwear Express, one of the UK leading providers of workwear. The agreement delivers significant operational efficiencies and provides another step in reducing the impact of our supply chain on g...
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Cary Group, National Windscreens largest member, has finalised the purchase of J Huggins and Son Limited, 2nd largest member, consolidating 95% of National Windscreens fitting and calibration centres. In a move described as an important step in the c...
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Katy spoke to Automotive Glass Experts (AGE) about the opportunities she has taken at National Windscreens, the value of working across the business and the importance of asking questions. Becoming an Operations Specialist at National Windscreens is...
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Simon Hunt, commercial and services director at National Windscreens, recently spoke with Modern Insurance Magazine about talent, opportunities and the increasing influence of ADAS in windscreen repair and replacement. How are you nurturing Next Gen ...
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We were thrilled to be awarded Gold Prize at the 2023 Insurance Times Awards in the ‘Sustainability Initiative of the Year’ category! Peter Watters and Craig Gibson collected the prize on behalf of the business. The win was extra special ...
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Cary Group has signed an agreement to acquire 100% of J Huggins and Son Limited, the 2nd largest member of National Windscreens. The sale is expected to close in February 2024. This acquisition consolidates 95% of the National Windscreens fitting and...
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National Windscreens has released a Sustainability Report that confirms its achievement of carbon neutrality by compensation through carbon credits during 2022. The report documents its emissions across Scopes 1-3 in accordance with greenhouse gas pr...
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With the nights closing in and the increased amount of moisture in the air and on the roads, the danger on the roads also increases. This checklist provides some key tips on winter driving and maintenance that will help to keep you, your family and f...
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Ten technicians from across Sweden travelled to the UK to work in London for two weeks in a landmark exchange between National Windscreens and its largest member, Cary Group. The Swedish technicians worked at some of the highest volume fitting centre...
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We were delighted to attend the book launch of 'King Charles III: The Leadership and Vision of a Modern Monarch' at Claridge’s in London. The launch was attended by Simon Hunt, commercial and services director and Craig Gibson, ESG specialist. ...
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We are delighted to have been shortlisted for the 2023 Insurance Times Awards in the’ Sustainability Initiative of the Year’ category. The winner will be revealed at the awards ceremony on the evening of Wednesday 6th December at Grosveno...
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This week, our team attended MIRA to find out more about First Hydrogen and the potential of fuel cell electric vehicles (FCEVs). Clare Bestall and Craig Gibson had the opportunity to visit the MIRA site in Coventry to find out more about hydrogen as...
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Simon Hunt, commercial and services director, discussed the supply chain, sustainability and social mobility in Modern Insurance Magazine. Given recent supply chain pressures and instability, has incorporating ESG into your processes become more, or...
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We were delighted to attend Fleet and Mobility Live to discuss the latest industry developments, including hydrogen-powered vehicles, EV innovations and the journey to net zero. Craig Gibson, ESG manager, and fleet project manager, Shannon Dempsey sp...
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Simon Hunt, commercial and services director at National Windscreens, recently spoke with Modern Insurance Magazine about resiliency, lessons in business and climate change. How has the business model of National Windscreens changed and adapted in ...
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Delegates from National Windscreens attended I Love Claims EV-OLUTION conference at the manufacturing and technology centre in Coventry. With the impending release of our inaugural sustainability report, the event was an ideal opportunity for the tea...
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Today, we are celebrating the progress of our sustainability programme; our continued efforts to reduce our environmental impact; and focussing on the ambitious targets we have set ourselves for further improvement. Sustainability is an integral part...
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In early 2023, National Windscreens worked with Venson, and their client Commonwealth War Graves Commission (CWGC), to provide inspections of their vehicles during a staff conference. The CWGC vehicle fleet in the UK maintains the graves of over 340,...
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Hi Simon! A huge welcome to Modern Insurance Magazine’s Editorial Board! Why don't we start by talking about what you’re up to over at National Windscreens, and how are you responding to the supply chain challenges across the sector? Hel...
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We are excited to be exhibiting at the largest insurance broking event in the UK - the BIBA 2023 Conference on 10-11th of May. The team will be situated at stand F36 and look forward to meeting attendees and discussing our insights of the windscreen ...
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National Windscreens is proud to be an editorial partner for a new book on King Charles, called ‘His Majesty at 75: The Leadership and Vision of King Charles III’, the launch is to take place on 14 November – The King’s 75th b...
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Thankfully, this doesn’t mean a dodgy cover version of the Jam single! In this case, it means our team travelling 2km below sea level into an otherworldly environment. Their task being to replace shuttle bus windscreens in a vast mine in the no...
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In an ever-changing technical landscape, remote diagnostic technology is now critical to the provision of Advanced Driver Assistance Systems (ADAS) calibration. This technology removes the wait for software calibration data for new vehicle models, en...
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