In the latest issue of Modern Insurance Magazine, National Windscreens explores how the rapid growth of ADAS, connected vehicle technology, and increasing repair complexity are creating operational, technical, and cost considerations across the claims journey.
The article looks at:
🔹 Why modern vehicle technology is reshaping claims handling
🔹 The growing impact of calibration and repair complexity on costs and the customer journey
🔹 Why technical capability, supplier partnerships, and data visibility are becoming increasingly critical for claims leaders
As vehicles become more software-driven and technology-enabled, the industry continues to review: how to balance rising customer expectations, operational efficiency, and repair quality in an increasingly complex environment.
📖 Read the full article here: https://lnkd.in/eFJZSmhv
