Servicing our Isle of Wight customers brings a unique set of challenges for our National Windscreens team. From ferry crossings and unpredictable weather to managing stock availability and responding quickly to urgent customer needs across the island.
Returned and scrap glass is also carefully managed, with weekly transportation back to Portsmouth for disposal and recycling.
Despite the additional logistics involved, the team continues to ensure customers receive the same high level of service, support, and response times expected across the rest of the UK.
Careful planning, close coordination with the mainland team, and a strong customer-first mindset all play a key role in helping keep drivers safely on the road across the island.
Shaun – Technician (IOW) said:
“We know how important it is for customers to get back on the road quickly, especially on the island, so we always do our best to find a solution and keep things moving.”
No matter the logistics involved, our focus remains the same: helping customers get safely back on the road as quickly as possible.