Technical manager appointed to strengthen firm’s national leadership

National Windscreens is delighted to announce the appointment of Alistair Carlton (pictured) as technical manager in a move that will further strengthen the company’s proactive role in meeting the needs of new technologies.

With more than 23 years’ experience within the auto glazing sector, Alistair’s appointment forms part of the company’s long term investment strategy to maintain technological advantage as the automotive glazing sector moves through a period of rapid change.

Alistair said: “Over the next few years the automotive glazing sector will undoubtedly face unprecedented change, at a pace not seen in the last 20 years. A main driving force behind this change is the increasing speed of technological advances in vehicles and, in particular, the need for calibration services to be carried out in workshop conditions to ensure Advanced Driver Assistance Systems (ADAS) continue to work as intended.

“More than 10% of vehicles are already fitted with ADAS and this is set to grow to 40% of all vehicles on UK roads by 2020. Most of these systems work through cameras mounted on the windscreens so, if a replacement is needed, it is essential that the calibration work is carried out at the same time.

“The ADAS diagnostic equipment used by National Windscreens tells the vehicle to initiate the calibration process specified by that vehicle’s manufacturer. Once the ECU in the vehicle has successfully completed the calibration it informs the diagnostic equipment so that the National Windscreens technician can certify the successful calibration. Using the vehicle OEM systems in this way means each vehicle is calibrated exactly according to the manufacturer’s requirements.

“National Windscreens has fully committed to maintaining a truly national network of 108 fitting and calibration centres. This year alone it has invested over £1m in training and equipment for ADAS calibration and opened three new centres with the expanded facilities needed to meet the rapidly growing demand for these services.

“According to manufacturers, ADAS camera calibration is best done in workshop conditions. National Windscreens is already a world leader in the provision of such calibration services but there is no room for complacency as we seek to build on this achievement.

“I am working closely with manufacturers so motorists can be assured that they can drive away after a single visit to one of our ADAS centres with all of their vehicle’s safety features working as intended,” he added.

Pete Marsden, managing director at National Windscreens, commented:  “Alistair will take responsibility for maintaining our technical leadership in all aspects of automotive glazing. Alongside his work with vehicle manufacturers, Alistair will be working with companies such as Dow Chemicals and Hella Guttman to maintain our competitive advantage through innovation and technical excellence. Alistair will also drive the technician development and training programmes that are a key part of delivering outstanding service in all aspects of our operations.”