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National Windscreens launches its UK-wide ADAS service

5 May 2016

Following several months of evaluation and roll out in key regions, National Windscreens is delighted to announce the launch of its UK-wide calibration service for windscreen mounted cameras, a critical part of the Advanced Driver Assistance Systems (ADAS) featuring in an ever increasing number of vehicles.

ADAS offers a wide range of safety features for vehicles – such as autonomous emergency braking (AEB), lane departure warning (LDW), lane keep assist, night vision cameras and adaptive lighting – and most of these rely on windscreen mounted cameras in order to operate effectively.

This new service, providing windscreen replacement and camera calibration at the same time, means that motorists will be able to drive away safely after only one visit to any of the 108 ADAS calibration centres operated by National Windscreens throughout the UK. By providing this high number of dedicated ADAS centres, National Windscreens is underlining its belief that outstanding customer service in this sector requires local presence.

Tim Camm, technical manager for National Windscreens, explains: “The positioning of these cameras means that if windscreens need replacing then these cameras will also need calibration to ensure the safety systems continue to work as intended.

“We have invested £1million in the equipment and training needed for this calibration at our 108 fitting centres. Our customers can rely on the fact that we are using the leading calibration technology available providing the widest possible coverage of all vehicle makes and models. Customers will also receive a certificate to show the work has been completed to the individual manufacturer’s specification.

“Some ADAS cameras and sensors can be calibrated by driving the vehicle (dynamic calibration), but a significant number of manufacturers require static calibration in workshop conditions to ensure accuracy.

“In fact, our figures show that around 75% of all camera sensors should be calibrated under workshop conditions for accuracy which is why I am delighted that we have invested in maintaining a truly national fitting centre network. This means that, on average, a UK motorist is never more than 11 miles or 20 minutes away from a National Windscreens technician and can get both the replacement windscreen and camera calibration done in one visit.”

Pete Marsden, managing director of National Windscreens, confirms: “The increasing use of ADAS is one of the biggest challenges in the vehicle glass replacement market and I am delighted to announce the launch of this truly UK-wide camera calibration service.

“It is widely anticipated that by 2020, more than 40% of new vehicles will have at least two types of driver assistance system. In addition to our commitment to maintaining a truly national network of fitting centres to service this growing demand we appointed Tim Camm as technical manager to continue driving our technological leadership over the coming years. This all points to an exciting opportunity for us to demonstrate the market leading levels of customer service for which our brand is already renowned.”