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European coverage adds value for vehicle leasing companies

31 July 2014

With the UK holiday season in full-swing, National Windscreens is reminding vehicle leasing companies of the value of European windscreen cover should their customers experience any issues with their vehicle’s glazing whilst on the continent.

National Windscreens National Sales Manager (Fleets) Graham Furneaux-Porter, says, “With vehicles that are frequently driven abroad, adequate windscreen repair cover can make a vital difference to the outcome of the drivers’ trip.

“National Windscreens provides comprehensive European coverage as part of its standard service, should any motorists experience a chipped or cracked windscreen whilst overseas.”

The independently owned company operates an industry leading fleet cover service to several vehicle hire firms such as Northgate and Europcar - as well as HGV fleet operators including DHL.

Graham continues, “Our fleet cover has been designed to make all aspects of the vehicle glazing transition as easy as possible for the fleet operator – and this extends to enabling their customers to be able to access windscreen repair services in Europe with minimal inconvenience.

“The motorist can arrange repairs on the continent through one phone call to our UK call centre and the fleet operator is invoiced as though the job had been carried out in the UK - making the process painless for all concerned.”

Thousands of hire vehicles travel from the UK to Europe every year for both leisure and business purposes. Part of the preparation for any trip should be a thorough glazing check to ensure any small chips or cracks are repaired before departure. 

Commercial Director, Pete Marsden, comments, “We operate a Repair First policy which ensures that glazing is repaired rather than replaced unless the level of damage renders a repair impossible. A simple, quick repair is often all that’s needed and this approach is far cheaper for both motorists and insurers.

“However, no amount of pre-planning can stop stone chips from occurring whilst driving abroad – even at the most inconvenient of times which is why we offer extensive European coverage through our partnership with Automotive Glass Europe (AGE).”

Spanning 15 countries across Europe, AGE is a strong alliance between leading automotive glazing specialists carefully selected for the quality of workmanship and services they offer, as well as their geographical coverage capabilities.

Stiftung freier Autoglaser (SfA), Germany’s largest windscreen repair and replacement specialist, is the latest company to join AGE. SfA operates a network of over 125 fitting centres located across the country including leading cities Berlin, Munich and Hamburg - popular city break destinations for many UK tourists.

Pete continues, “With automotive glazing specialists located in top tourist destinations such as France, Italy and Portugal - National Windscreens customers can rest assured their holiday will not be ruined by a damaged windscreen this summer!”

For further information about Automotive Glass Europe please visit www.automotiveglasseurope.com