All Posts / Customer Feedback

Exemplary service

13 September 2017
"Very quick response from technician following initial call. Arrived within hours to clean and prepare as screen wasn't in stock. Call received the following morning saying that screen had been obtain... [More]


6 September 2017
"My appointment was made with ease. The technician arrived on time. His estimated time for the job was accurate. Everyone at National Windscreens was polite and did their jobs efficiently. Brilliant."

Soon complete

30 August 2017
"The technician recommended `housing` the damaged car at the centre,  whilst the windscreen was ordered as it might have taken a while to source. The following morning at 8.30 he contacted me to ... [More]

Best customer service

24 August 2017
"Both the Contact Centre and the technician were extremely helpful, friendly and professional. One of the best examples of Customer Service I`ve had for a long time."

Quick and professional

23 August 2017
"The guy that contacted me first from the helpline was extremly polite and helpful, the actual guy who fitted my window arrived when he said he was going to be here and was very friendly, polite and d... [More]

Took it in their stride

16 August 2017
"Being 300 miles from home when my screen broke, I was stuck outside my comfort zone but your telephone staff and the engineer took it all in their stride, found my location, were on time, cheerful an... [More]

Would recommend

9 August 2017
"The technician was very helpful and very polite. He delivered a first rate service and was done quickly and efficiently. After service like this i would recommend this company to anyone who asks."&nb... [More]

Polite and courteous

2 August 2017
"Offered early appointment and met estimated time for job. All staff were polite and courteous. Vehicle was returned in excellent condition. No hesitation in recommending service to others."

Knew her job

26 July 2017
"The young lady was very friendly and polite. She carried out the repairs in a very professional way. Certainly knew her job 10 out of 10 all round." 

Not beaten by weather

18 July 2017
"The technicians did a great job fitting my new windscreen even though the weather was bad. Great lads."