With positive claims experience being one of the most important aspects of policyholder retention, the impact of the supplier on their journey will come under increased scrutiny. And motor claims is no different writes Pete Marsden, managing director at National Windscreens, especially as advanced driver assistance systems becomes more popular....

National Windscreens 800 mobile fitting technicians are used to dealing with many of the rarer and specialised cars on UK roads when it comes to glass fitting but it’s not every day they are asked to fit a new windscreen on a shed. This was not just any shed, however; it was the shed that holds the Guinness World Record for being the fastest in the world....

This week, the nation will pay its respect in various ways as we approach the 100th anniversary of the end of WW1. National Windscreens recently supported Armistice Day by providing its services to the nationwide campaign, Poppy of Honour, by fitting the glass of the 8ft poppy....

After 8 years with National Windscreens, Pete Marsden is to retire from his position as managing director at the end of November 2018....