All Posts / Customer Feedback

Ambassador for company

4 October 2017
"The young man who repaired our windscreen was an amazing ambassador for your company. We were greeted by a very friendly, polite young man who explained the full procedure for the repair."

Only took one phone call

28 September 2017
"Windscreeen had to be replaced urgently for MOT. All it took was one phone call and the rest was taken care of, even to the point that the technician carried out the work on site where our vehicle wa... [More]

Excellent service

28 September 2017
"The technician had a lovely manner and my windscreen repair happened in less than 24 hours I am amazed by the excellent customer service from start to finish! A shame not more companies operated like... [More]

Professional and courteous

21 September 2017
"I found all the people I dealt with to be very professional, courteous and knowledgeable. All agreed timescales were adhered to and the work was carried out to a high standard."

Exemplary service

13 September 2017
"Very quick response from technician following initial call. Arrived within hours to clean and prepare as screen wasn't in stock. Call received the following morning saying that screen had been obtain... [More]

Brilliant

6 September 2017
"My appointment was made with ease. The technician arrived on time. His estimated time for the job was accurate. Everyone at National Windscreens was polite and did their jobs efficiently. Brilliant."

Soon complete

30 August 2017
"The technician recommended `housing` the damaged car at the centre,  whilst the windscreen was ordered as it might have taken a while to source. The following morning at 8.30 he contacted me to ... [More]

Best customer service

24 August 2017
"Both the Contact Centre and the technician were extremely helpful, friendly and professional. One of the best examples of Customer Service I`ve had for a long time."

Quick and professional

23 August 2017
"The guy that contacted me first from the helpline was extremly polite and helpful, the actual guy who fitted my window arrived when he said he was going to be here and was very friendly, polite and d... [More]

Took it in their stride

16 August 2017
"Being 300 miles from home when my screen broke, I was stuck outside my comfort zone but your telephone staff and the engineer took it all in their stride, found my location, were on time, cheerful an... [More]