All Posts / Customer Feedback

Explained the process in a clear manner

22 February 2018
Excellent service and professional handling. Staff friendly, courteous and explained the process in a clear manner. 

I would definitely use National Windscreen again

15 February 2018
I've never had to use a windscreen service before and was unsure on the process but I found the customer service agent and the technician that came to my home were very professional and courteous and ... [More]

Call centre staff were patient, polite and efficient

8 February 2018
My technician was very friendly, and did a really nice job replacing the windscreen on my classic car. After getting in touch with my insurance company to sort out the replacement of my windscreen, yo... [More]

Very skilled at his job

1 February 2018
Very easy and simple booking method and technician was polite and approachable and very skilled at his job could not belive how easy and fast he made it all look very impressed.

Technician was very professional

25 January 2018
Your call centre staff and technician were polite and extremely helpful.  The technician was very professional and did the job well.

Helpful, friendly, knowledgeable and professional

18 January 2018
Everyone I spoke to at the branch was helpful, friendly, knowledgeable and professional. I was given clear indications of what work would be done, how much it would cost and how long it would take. A ... [More]

Great job and kept me informed

11 January 2018
The technicians were great and extremely helpful. They went out of their way to provide a great service fitting their visits into my schedule. They did a great job and kept me informed all the way thr... [More]

Very friendly and professional.

4 January 2018
Everything was arranged with ease. Technician arrived on time and contacted me previously to keep me updated. Very friendly and professional. 

Willing to go the extra mile

28 December 2017
Great customer service and willing to go the extra mile to help. Offered transport to anywhere local if needed couldn’t recommend them more. All very polite and also very helpful in every way po... [More]

Fantastic job

21 December 2017
My phone call was returned very quickly and the repair was arranged the next day! The technician was very friendly and polite & did a fantastic job, wasn't there very long, but made sure I was ple... [More]